Job Description

Objective

The Remarketing Assistant will be responsible for assisting the remarketing efforts within Wheel's UVM/Remarketing department.

Please note that this description is not all-encompassing as other ad hoc tasks are expected of the position.

Essential Functions

• Responsible for taking incoming calls to the Remarketing phone lines and assisting team members in the resolution of dealer, auction, client requests and management requests.
• Reviews the current outstanding auction inventory and resolves issues regarding vehicles assigned to auction and not secured within 7 business days by contacting auctions, dealers and drivers to locate
  
  

inventory.

• Ensure accurate and timely follow-up with auctions for sale proceeds and settlement documents on sold vehicles.
• Accurately process auction settlements by each month's billing close.
• Imaging of remarketing documents and items of record.
• Other duties assigned to ensure overall departmental efficiency.
  
  

Other Duties

• Cross training in other areas' administrative and support functions within Remarketing, and other Operations Departments, in order to assist team members during peak times and unforeseen
  
  

personnel absences.

• Assists Managers with projects and special assignments, as requested.
• Other duties and responsibilities as assigned.
  
  

Competencies

• Thorough, accurate and works effectively with systems. Sets effective priorities.
• Assumes responsibility and accountability.
• Solves problems by demonstrating resourcefulness and creativity.
• Ability to juggle competing priorities.
  
  

Job Specifications

Leadership Responsibility: This position has no leadership responsibilities.

Work Environment: Flex Role - This position is in Alpharetta, GA and operates in a professional office environment.

Position Type/Standard Schedule: This is a Full-time position and hours of work are Monday through Friday; 8:30 a.m. to 5 p.m.

Travel: None

Education & Experience

• Minimum of High School Diploma.
• Previous work experience in a corporate or office setting including working with computers; prior customer service related or automotive experience preferred.
• Experience in handling large volumes of work.
• Computer knowledge with proficiency in Microsoft Office Suite (Excel, Word). Must possess good telephone etiquette and typing skills.
  
  

Disclaimer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement Wheels is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.

Wheels is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Wheels is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.