Internship in Customer Success Team
At Two, we’re fixing b-commerce with BNPL for B2B! We’re passionate about building solutions that enable B2B Merchants to sell more, faster, and more efficiently. Growing at a rapid pace, our goal is to become the world’s largest B2B payment solution by 2025.
Two is built by a driven and passionate team, all working together to revolutionise the way businesses transact online. We believe in diversity in opinions and ideas and expect all employees to think like an owner.
About the role
The internship is a full time or part time, fixed term position for up to one year. During the internship you will get the opportunity to work with a variety of ad hoc and strategic tasks covering within Customer Success team. You will be reporting to the Head of Customer Success.
- Provide support to Customer Success team with any ad hoc and routine tasks.
- Deliver an excellent customer experience by answering customer questions promptly and effectively.
- Own problem at hand, and find the best solution without compromising on service no matter the complexity.
- You poses a positive mindset and are eager to learn new things
- You enjoy talking to customers on a daily basis and are a good communicator
- You are a problem solver with a strong work ethic
- Undergraduate or graduate, with at least one year into your degree
- Fluent or native Swedish speaker
- Must be able to communicate effectively in English both verbally and in writing
- Some experience from previous jobs, internships or personal projects within customer support is a plus
- Central office location
- Paid internship
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