Jobs at Alumni Ventures Portfolio Companies


Account Strategist /Key Account Manager (US🇺🇸)



Sales & Business Development
Posted on Saturday, May 4, 2024

Account Strategist /Key Account Manager (US)

What is Trendsi?

Trendsi is the next generation e-commerce supply chain infrastructure, to empower anyone to build and grow their brands. We combine our technology and supply chain capability to build a reliable backbone to help anyone start and grow his/her online business at minimum risk. Boutique owners has no upfront inventory or subscription cost, one stop access to quality merchandise at great prices with order fulfillment service. We are one of the fastest growing apps on Shopify App Store and ranked #1 in fashion.

Our Mission

Making commerce easier for everyone. We believe every business owner should have access to superior manufacturers with minimal upfront risk. By simplifying product sourcing, manufacturing, and logistics, we strive to become the one-stop-shop supply chain solution for retail businesses on the globe.

Our Investors

We're well funded by a group of specialized investors and great operators that we admire, including LightSpeed Venture Partners, Basis Set Venture, Peterson Ventures, Footwork VC, Eric Yuan(CEO of Zoom), Geoff Donaker(COO of Yelp), Mike Smith(COO of StitchFix), Shan-Lyn Ma (founder & CEO of Zola), Nilam Ganenthiran (President of Instacart), Pasha Sadri (founder & CEO of Polyvore), Davis Smith (founder & CEO of Cotopaxi), and more.

Working at Trendsi

We are a fast-growing team(based in SF and Shanghai) of humble, passionate, fun and diverse human beings, with past experiences from Google, Meta, Ebay, Lime, JD.com, Wish, Alibaba, Tencent, Stanford, and more. Here at Trendsi, there are product managers who are also electronic music producers, and engineers who are diehard soccer fans. Every person at Trendsi raises the bar—and we're so excited for YOU to continue that tradition.
Don’t forget to also check out the our recent live selling event in Los Angeles: https://www.instagram.com/p/CkW3NuoDNF9/

Our Values:

Customer Obsession
Embrace Difference
Direct Feedback is a Gift
Humble and Hungry

What will you be doing?

Proactively identify and pursue new business opportunities through cold calling, email outreach, and strategic networking. Develop and maintain a robust pipeline of potential clients.
Utilize in-depth knowledge of Trendsi' style composition to effectively communicate value propositions for each item.
Establish and nurture relationships with key accounts to drive sales growth.
Act as the main point of contact for key accounts, promptly addressing inquiries, concerns, and requests.
Manage and coordinate strategic planning with key accounts to increase sales and overall satisfaction.
Stay informed about the latest trends and style compositions within the fashion industry. Possess a deep understanding of Trendsi's product offerings, including the value propositions for each item.
Effectively communicate the benefits of our core services to potential and existing clients.
Collaborate with internal teams to address key account needs, such as restocking, out-of-stock situations, and order delays.
Develop and implement strategic plans to enhance key account sales performance.
Provide exceptional support to key accounts, ensuring their satisfaction with Trendsi's products and services.
Address and resolve any issues or challenges faced by key accounts promptly.

Who are we looking for?

Bachelor's Degree or Related Experience.
1-2 years of experience in a related field (BA preferred).
Sales Driven with a proven track record in sales, focusing on client acquisition and revenue growth.
Deep understanding of style composition and trends within the fashion industry.
Excellent communication skills, both written and verbal, with the ability to articulate the value propositions of Trendsi's products and services.
Strong relationship-building skills with the ability to foster positive and long-lasting connections with key accounts.
Ability to quickly identify and address customer needs, order issues, and other challenges.
Effective organizational skills to manage multiple accounts and priorities simultaneously.
Ability to collaborate with internal teams for effective problem resolution and strategic planning.

Bonus Points:

If you have had experience running online/boutique/fashion business, it’s a plus since you speak the language your target customers speak and understand their needs.

How do I apply?

If you’re interested in this role, please email your resume to career@trendsi.com or shuqi.hu@trendsi.com
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