Account Manager (Philippines)
Trendsi
This job is no longer accepting applications
See open jobs at Trendsi.See open jobs similar to "Account Manager (Philippines)" Alumni Ventures.Sales & Business Development
Posted on Thursday, February 29, 2024
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Account Manager (Philippines🇵🇭)
What is Trendsi?
Trendsi is the next generation e-commerce supply chain infrastructure, to empower anyone to build and grow their brands. We combine our technology and supply chain capability to build a reliable backbone to help anyone start and grow his/her online business at minimum risk. Boutique owners has no upfront inventory or subscription cost, one stop access to quality merchandise at great prices with order fulfillment service. We are one of the fastest growing apps on Shopify App Store and ranked #1 in fashion.
Our Mission
Making commerce easier for everyone. We believe every business owner should have access to superior manufacturers with minimal upfront risk. By simplifying product sourcing, manufacturing, and logistics, we strive to become the one-stop-shop supply chain solution for retail businesses on the globe.
Our Investors
We're well funded by a group of specialized investors and great operators that we admire, including LightSpeed Venture Partners, Basis Set Venture, Peterson Ventures, Footwork VC, Eric Yuan(CEO of Zoom), Geoff Donaker(COO of Yelp), Mike Smith(COO of StitchFix), Shan-Lyn Ma (founder & CEO of Zola), Nilam Ganenthiran (President of Instacart), Pasha Sadri (founder & CEO of Polyvore), Davis Smith (founder & CEO of Cotopaxi), and more.
Working at Trendsi
We are a fast-growing team(based in SF and Shanghai) of humble, passionate, fun and diverse human beings, with past experiences from Google, Meta, Ebay, Lime, JD.com, Wish, Alibaba, Tencent, Stanford, and more. Here at Trendsi, there are product managers who are also electronic music producers, and engineers who are diehard soccer fans. Every person at Trendsi raises the bar—and we're so excited for YOU to continue that tradition.
🎥 Don’t forget to also check out the our recent live selling event in Los Angeles: https://www.instagram.com/p/CkW3NuoDNF9/
Our Values:
Customer Obsession 客户导向
Ownership 主人翁意识
Embrace Difference 换位思考，和而不同
Direct Feedback is a Gift 直率的反馈是礼物
Humble and Hungry 求知若渴，持续进化
What will you be doing?
Become a Trendsi product and services expert to drive adoption and usage of our services through proactive communication and support
Monitor the health of our key accounts and proactively address issues to minimize churn in collaboration with cross-functional teams
Build and maintain strong relationships with sellers and act as a trusted advisor
Understand seller goals and objectives and develop success plans to help achieve them
Identify opportunities for growth and expansion and handoff to the Account Strategist team when they grow to V2 potential (sells $20,000+ per month)
Assist with regular reports on seller status and performance Create repeatable processes, resources, and frameworks to use
Who are we looking for?
3+ years experience in customer-facing roles like customer success, account management, or sales
Proficient in verbal and written English communication skills
Excellent problem-solving and analytical skills
Knowledge of e-commerce, retail fashion, Shopify, and popular social media platforms
Sales-driven and the ability to work independently and meet goals with minimal management
The ability to use customer success management software and tools, Microsoft Suites, and other basic technical knowledge
Bonus Points:
If you have had experience running online/boutique/fashion business, it’s a plus since you speak the language your target customers speak and understand their needs.
How do I apply?
If you’re interested in this role, please email your resume to career@trendsi.com or shuqi.hu@trendsi.com
See more opportunities here:
This job is no longer accepting applications
See open jobs at Trendsi.See open jobs similar to "Account Manager (Philippines)" Alumni Ventures.