Warehouse Manager
Thistle
Burlington, NJ, USA
Posted on Oct 8, 2024
About the Role
The Warehouse Manager is responsible for coordinating and managing all inventory, shipping, receiving, requisitioning, and issuing functions in a Thistle facility. The manager ensures compliance with established procedures and policies according to the company's high-quality standards. In collaboration with leadership, the manager coordinates communication across all departments and provides excellent customer service to all internal and external customers. The manager is also responsible for timely, efficient, and quantitatively correct receiving and putaway transactions which impact the company's financial performance.
How You’ll Make a Difference
- Coordinate and manage all warehousing functions, including receiving, grading, putaway, replenishment, requisitioning, picking, kitting, staging, packing, and inventory management
- Create and maintain a working knowledge of current Standard Work, SOPs, digital tools, and processes
- Implement and champion new and existing process improvements across warehouse teams
- Support and help drive continuous improvement initiatives and projects across the plant
- Make sure that the warehouse is audit-ready at all times
- Coordinate and track the storage and timely delivery of perishable goods and materials to internal customers
- Engage in cross-functional collaboration to formulate and implement strategic initiatives that optimize warehouse operations and enhance overall efficiency
- Oversee the efficient loading and unloading of inbound and outbound freight vehicles while ensuring the accuracy and completeness of all associated manifests and documentation
- Coordinate timely picking and delivery of materials to kitchen and production areas, adhering to operational schedules and quality standards
- Set and meet operational goals on safety, productivity, and quality-related areas
- Manage the processes, reports, trends, and issues and resolve gaps
- Support operational objectives to help cultivate a continuous process improvement environment by empowering and challenging employees (direct reports).
- Cultivate and lead a high-performance warehouse team, fostering a culture of excellence that embodies company values, drives continuous improvement, and consistently achieves operational targets
- Ensure compliance with GMP, PPE, food safety, and safety/OSHA regulations
- Maintain/process timecards and support performance reviews for hourly employees
- Schedule and oversee the warehouse team to meet the demands of the kitchen and production, and manage the flow and quality of work to reduce waste and maximize efficiency
- Identify training needs and areas for employee development and professional growth
- Serve as an example on the floor while fostering an environment that is focused on team spirit and collaboration
- Work to troubleshoot and resolve any challenges in real-time effectively and efficiently
- Work cross-functionally with Culinary, Production, Quality Assurance, Inventory Control, Procurement, and Logistics teams to ensure proper handoffs, QA, and other organizational standards
- Provide communication of real-time updates on necessary Slack channels
- Act as liaison and point of contact between leads, team members, and management team
Who You Are
- High school diploma or equivalent required; degree in business, management, operations, logistics, or related field preferred
- Possess extensive experience (5+ years) in advanced Warehouse Management Systems(WMS) implementation and optimization, coupled with a proven track record in quality management within logistics environments.
- Strong leadership skills with the ability to motivate, develop, coach, and empower employees to excel in task execution, collaboration, thinking outside the box, and problem-solving
- Strong communication skills that put people first and ability to balance empathy and direct feedback in order to both support and advocate for the team and also maintain consistent standards of performance
- Ability to form effective working relationships with a cross-functional team
- Excellent time management skills with the ability to pivot quickly and make adjustments to workloads to help ensure kitchen and production requirements are met on a consistent basis
- You bring your A-game every day and encourage your team to do the same
- Strong familiarity with warehouse equipment, usage, maintenance (basic), and safe operations
- Tech-savvy approach with everyday tasks and communication; comfortable with G-Suite(specifically Google Sheets)and Slack, a big plus
- Familiarity with lean manufacturing principles, including 5-S, Root cause Analysis, and the five (5) Whys
Get to Know Thistle
Thistle was founded in 2013 with a mission to make it easy to get and stay healthy while improving the sustainability of our food system. We deliver delicious, ready-to-eat plant-forward meals, snacks, and cold press juices to our customers’ doorsteps to empower our customers to improve personal and planetary health by eating more plants. To date we’ve delivered over 20 million nourishing meals to customers across the West and East Coast and we’re just getting started! The San Francisco Business Times named us one of the Top 100 Fastest Growing Private Companies in the Bay Area in 2023. Inc. awarded us Best in Business in 2022 among companies that “go above and beyond” in both food and sustainability sectors, and recognized us in the 2024 Inc. Regionals list of the fastest-growing companies in America by region.
We are mission-driven and share a growth mindset. Our values guide our approach to crafting our healthy products, solving problems, and working collaboratively. As a Thistler, you'll help transform the health of people and the planet by living our core values every day.
Be Human: We’re always willing to learn and aim to empower the people around us.
Think Bigger: We’re here to do more today than we did yesterday, and we figure it out together.
Build the Future: We tackle every day with the positive attitude of someone who can see the future and knows how bright it is.
Make a Lot with a Little: We get creative and look for ways our resources can take us as far as possible.
Lead with Purpose: Our mission guides our decisions and gives our work meaning.
Diversity, equity, and inclusion are essential values at Thistle. We know we do our best and most impactful work when we feel we are represented and belong. We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.