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Site Reliability Engineer

Tamr

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Software Engineering

Boston, MA, USA · London, UK

Posted on Wednesday, July 19, 2023

Company Description

Tamr, the leader in data products, enables customers to consolidate messy source data into clean, curated, analytics-ready datasets. Organizations benefit from Tamr, the industry’s first suite of data products that combine human curation, patented machine learning, mastering rules and enrichment with first- and third-party data to accelerate business outcomes and deliver business-changing insights. Tamr’s cloud-native and SaaS solutions enable industry leaders such as Toyota, Western Union and GSK to get ahead and stay ahead in a rapidly changing competitive environment.

We are currently looking for a Site Reliability Engineer to join our SRE team as we continue to evolve and expand the Tamr data mastering platform and tool suite. With our growing customer base and increasing demand for cloud and hybrid-cloud offerings, we are growing our SRE team to support the development and delivery of new products, deployment to cloud environments, and incorporation of third-party technologies and tools to enable product engineering.

You will play a key role in designing and delivering solutions that will make Tamr SaaS offering scalable, featureful, resilient, and secure while providing guidance and mentorship to your team. You'll design and operate automation software to provision, upgrade, monitor, and heal Tamr SaaS deployed on various public cloud platforms such as Google Cloud Compute, Amazon Web Services, and Microsoft Azure.

As an SRE, you will participate in a global uninterrupted rotation and help lead incident management, root cause analysis, continuous improvement activities, and managing engineering efforts against a service-level agreement (SLA) and error budget.

As a member of the SRE team, some of the projects you will be working on are:

Manage Tamr SaaS in development and production hosted on public cloud platforms.
Respond to incidents, facilitate post-mortems, and ensure closure of follow-up action items.
Develop and drive real-time observability solutions that provide visibility into system health.
Partner with development teams to improve services through rigorous testing and release procedures.
Participate in system design consulting, platform management, and capacity planning.
Balance feature development speed and reliability with well-defined service level objectives.
Create and maintain self-provisioning infrastructure using tools like Ansible, Terraform, and Docker.
Improving robustness by automation of workflows, process improvements, CI/CD pipelines, and integrating modern toolsets.
Participate in a 24x7 on-call rotation.

You might be a good fit if you have 3 or more of the following:

1+ years of experience in DevOps/SRE/Systems Administration with some experience with Linux/Unix systems administration.
1+ years of experience with cloud-based provisioning, monitoring, and troubleshooting (preferably AWS or GCP).
1+ year(s) of Docker and Kubernetes or OpenShift experience.
Familiarity with infrastructure automation tools like Terraform and Ansible.
Experience with one or more scripting languages such as Python.
Minimum Bachelor's degree in Computer Science or equivalent.

Technologies we use:

Multi-cloud (GCP/AWS/Azure)
Git, GitOps, Terraform, Ansible, Packer
Kubernetes, Helm, Istio, Docker
Big Data Technologies (BigTable/HBase, Dataproc/Databricks/Spark)
PostgreSQL, BigQuery, Bigtable, Snowflake, Azure Synapse
Java, Python, Scala, Go
FluxCD, Jenkins, Atlantis
New Relic, APM, Prometheus

This position is based at our office in Cambridge MA - USA or London, England - UK. Tamr does sponsor employees requiring a visa. Tamr provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.