Senior Product Manager
Street Smarts VR
San Antonio, TX, USA
Posted on Tuesday, October 24, 2023
Street Smarts VR is a veteran-owned, dual-use technology platform that's revolutionizing tactical training through virtual reality and improving public safety outcomes. By integrating software, hardware, and training data, SSVR's solution is transforming the VR training landscape.
Across four continents, 10,000 users across dozens of US military and police departments currently train with SSVR - and that's a tiny fraction of the 5 million first responders in the US who carry weapons and for whom training is not just a requirement but a moral imperative. SSVR is forecasting rapid growth over the coming years in both state and local law enforcement as well as all 4 branches of the US Military.
At Street Smarts VR, we understand that military and first responders consistently operate in high stress, high consequence environments. We’ve lived it. So by leveraging virtual reality and real-world data sources, we’ve built a fully immersive platform that conditions users to the real life stressors they will face in the field.
This isn’t just about VR; it's about our commitment to creating realistic, impactful, and life-saving training.
As a Senior Product Manager, you will be in a strategic, pivotal role that charts our course in the vast waters of tactical training. The scope of your work responsibility won’t be limited to just features; it will zoom out to look at the broader horizons of training outcomes, market alignment, and user-centric innovation. Collaborating closely with Sales and Customer Success, you'll ensure our product not only serves our end-users but also enables our overarching business strategies, driving genuine value.
You will guide 2-3 cross-functional product teams, each composed of approximately 5 developers and artists, aimed at the Law Enforcement and DoD market. While these won't be direct reports, your leadership will be crucial in translating training needs into cutting-edge products that stand out for their value and impact. Your responsibilities will span product ideation, development, launch, to iterative refinement, always with an eye on both internal strategies and external market shifts.
This role reports to our Head of Product.
What you can expect to work on:
- Lead Product Teams: Lead cross-functional teams of engineers, artists, and domain experts to deliver high-impact solutions addressing the nuanced training needs of our users. Your leadership will be instrumental in driving the team from ideation to implementation.
- Strategic Collaboration: Work hand-in-hand with Sales, Customer Success, and other pivotal teams, ensuring your product strategies are aligned with market demands and sales goals. You're not just a manager; you act as a bridge, connecting diverse perspectives towards unified goals.
- Outcome-Driven Development: Beyond just shipping features and content, your core responsibility is to understand, define, and achieve the broader outcomes we're committed to. Every feature, every improvement should echo with our vision of life-saving, realistic training.
- Insightful Planning: Dive deep into market research, client feedback, and sales insights to craft product strategies that aren’t just reactive, but proactively address emerging needs and opportunities in the tactical training landscape.
- Resource Optimization: Partner with Engineering and Art Team leads to allocate resources, ensuring streamlined development without compromising on product quality or vision.
- Creative Design: Conceptualize MVPs and pilot projects to validate product-market fit.
- Stakeholder Engagement: Foster strong relationships with senior leaders, rallying them behind your product visions with robust, data-driven justifications. Your role is pivotal in ensuring alignment across verticals.
- User-Centric Vision: Prioritize understanding the intricate needs of our user base by gleaning insights from various data sources, customer interactions, and external market trends.
- Roadmapping the Future: Collaboratively shape a product vision and trajectory, ensuring all stakeholders are aligned, informed, and enthusiastic about the direction we're heading in.
- Make the Impossible Possible: Lead R&D projects to explore new technological approaches and product ideas. Based on learned insights, propose transitions or pivots that will lead the industry.
What we expect from you:
- Minimum of 5 years of product management experience, preferably in industries related to tactical training, public safety, or immersive technology
- Proven experience understanding of the intricate relationship between product development, user needs, and business strategy, and using that understanding to drive value for customers
- Exceptional ability to lead diverse teams, combined with communication skills that enable clear translation of vision across stakeholder groups
- A passion for continuous learning, growth, and self-improvement. Whether through reading, coursework, or hands-on experiences, you actively seek to broaden your horizons
- A degree in Computer Science, Engineering, Business, a related field, or equivalent experience
- Demonstrated experience in designing and executing product experiments to validate hypotheses on value, usability, and viability
- Solid familiarity with the software development lifecycle, particularly agile methodologiesProficiency in conceptualizing Minimum Viable Products (MVPs) and leveraging them for actionable, data-driven insights
- Ability to think both granularly and at a macro-level, integrating user needs with overarching business strategies seamlessly
- Demonstrated project management skills, including budgeting, scheduling, and risk mitigation
- Willingness to travel occasionally for conferences, client meetings, and internal team alignments (Approximately 5-10 days per quarter)
Preferred skills & experience:
- Proficiency with Productboard
- Prior service in law enforcement, military, or a similar discipline, providing a firsthand understanding of the challenges and needs of our user base
- Comprehensive understanding of SaaS Enterprise products, combined with an awareness of product-led growth (PLG) strategies
- Experience with SBIR/STTR programs
What we offer:
- A unique opportunity to help improve training for first responders and the communities they serve
- High growth opportunity within a startup culture
- Competitive salary & bonus
- Multiple healthcare plans to choose from
- Company-matched 401k program
- Opportunity to travel
- Optional hybrid or remote work environment, depending on proximity to one of our offices
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
U.S. Equal Opportunity Employer
Street Smarts VR is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.