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Analytics Manager

SonderMind

SonderMind

(Data & Analytics), Data Science, (Analytics)
Remote · Boston, MA, USA
Posted on Wednesday, March 8, 2023
<p>At SonderMind, we know that therapy works. SonderMind provides accessible, personalized mental health care that produces high-quality outcomes for individuals. SonderMind's individualized approach to care starts with using innovative technology to help people not just find a therapist, but find the right, in-network therapist for them.</p> <p> </p> <h4>How you'll make an impact </h4> <p><span style="font-weight:400;">SonderMind is looking to hire an analytics leader to lead a high performing team of data analysts responsible for the insights that inform operational and strategic decision-making to drive our business forward. This role will define and prioritize data analyses across many different areas of the business to generate business intelligence and recommendations for operators and build the next generation of business and product analytics at SonderMind. This individual will also work collaboratively to identify strategies to drive growth for the business, will lead a team of highly motivated and analytical individuals. </span></p> <p><span style="font-weight:400;"> </span></p> <p><span style="font-weight:400;">This role is ideal if you are curious, comfortable working in a dynamic and fast paced environment, and relish the opportunity to work multi-functionally to tackle complicated business problems. You should be excited about managing and developing a high-performing team. You will be expected to understand and quantify potential impact and help the business ruthlessly prioritize highest impact initiatives. You will be expected to own analyses and support areas of the business individually, along with managing your team. </span></p> <p><span style="font-weight:400;"> </span></p> <p><span style="font-weight:400;">You will be joining a Data Analytics team that is driven, passionate, and collaborative. Our ideal candidate should have exceptional attention to detail, strong work ethic, and critical thinking skills. You should be a committed and thoughtful people manager while also being willing to act as a player-coach, solving problems and tackling workstreams of high importance individually. You will be expected to put your stamp on the analytics team, guiding the team to next-level insights, building new ways of working and serving the business to further unlock the potential of a high-powered group of individuals.</span></p> <p> </p> <h4>Success looks like </h4> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Within one month, have a clear understanding of the metrics that drive our business, and have a data-informed decision on the top 3 focus areas that will lead to improving those metrics; develop high-trust relationships with your direct reports and senior leaders at the company.</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Within two months identify gaps in the current team’s structure, ways of working or high priority projects in flight and begin building towards a more comprehensive approach; understand and own your individual work streams and drive forward progress on them. </span></li> <li style="font-weight:400;"><span style="font-weight:400;">Within three months, develop direct relationships with execs and key leaders at the company, implement an updated analytics team operating model and set the strategy for the next 6-12 months for the analytics team to support our fast-paced growth.</span></li> <li> </li> </ul> <p> </p> <h4>What you'll do </h4> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Lead multiple work streams across the team with dependencies on different business units</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Manage, mentor and develop analysts, and effectively prioritize work across the team </span></li> <li style="font-weight:400;"><span style="font-weight:400;">Individually own and drive analyses, workstreams, and high priority projects</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Collaborate well throughout the organization, including with product and engineering leaders</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Communicate recommendations to senior executives</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Develop the strategy for and execute on the next chapter of analytics at SonderMind</span></li> </ul> <h4> </h4> <h4>What you'll bring with you</h4> <h5>Required Experience </h5> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Experience leading, or demonstrated capacity to lead, analytics teams from data intelligence to recommendation</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Track record of leveraging data and insights to develop ideas and move them from concept through implementation with tangible impact on operating/financial performance</span></li> <li style="font-weight:400;"><span style="font-weight:400;">8+ years of work experience in relevant progressive roles</span></li> </ul> <h5>Preferred Experience </h5> <ul> <li style="font-weight:400;"><span style="font-weight:400;">Technical proficiency in statistical analytics/data visualization/business insight tools (e.g., Looker, Tableau, Alteryx), and SQL. Python, R, Data Science, Snowflake experience </span></li> <li style="font-weight:400;">Previous experience in an early or growth-stage startup or in a high-growth environment (particularly in digital healthcare) is a plus</li> <li style="font-weight:400;">Graduate degree in business, finance, marketing, statistics, computer science, applied math, or a quantitative behavioral sciences field, or equivalent combination of education and experience </li> </ul> <p> </p> <h4><strong>What we value</strong></h4> <ul> <li data-stringify-indent="0" data-stringify-border="0"> <em data-stringify-type="italic">Curious:</em> Seek to understand and pull the thread</li> <li data-stringify-indent="0" data-stringify-border="0"> <em data-stringify-type="italic">Courageous:</em> Takes action, even when uncomfortable</li> <li data-stringify-indent="0" data-stringify-border="0"> <em data-stringify-type="italic">Lightful: </em>Assume positive intent in others</li> <li data-stringify-indent="0" data-stringify-border="0"> <em data-stringify-type="italic">Authentic: </em>Say what you mean, mean what you say, act accordingly</li> <li data-stringify-indent="0" data-stringify-border="0"> <em data-stringify-type="italic">Bucketworthy: </em>Don’t let your bucket leak</li> </ul> <p> </p> <p><strong>Our Benefits </strong></p> <p><span style="font-weight:400;">The anticipated salary range for this role is $125,000- $140,000<strong>. </strong></span><span style="font-weight:400;">This role is eligible to participate in our equity incentive and variable bonus plan. </span><span style="font-weight:400;">Actual title and compensation is commensurate with qualifications and experience. </span></p> <p><span style="font-weight:400;">As a leader in redesigning behavioral health, we are walking the walk with our employee benefits. We want the experience of working at SonderMind to accelerate people’s careers and enrich their lives, so we focus on meeting SonderMinders wherever they are and supporting them in all facets of their life and work.</span></p> <p> </p> <p><span style="font-weight:400;">Our benefits include:</span></p> <ul> <li style="font-weight:400;"><span style="font-weight:400;">A commitment to fostering flexible hybrid work</span></li> <li style="font-weight:400;"> <span style="font-weight:400;">A flexible PTO policy with a </span><em><span style="font-weight:400;">minimum</span></em><span style="font-weight:400;"> of three weeks off</span> </li> <li style="font-weight:400;"><span style="font-weight:400;">Therapy coverage benefits to ensure our employees have access to the care they need</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Competitive Medical, Dental, and Vision coverage with plans to meet every need, including HSA and FSA options</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Eight (8) paid company holidays and a company shut-down during the last week of the year</span></li> <li style="font-weight:400;"><span style="font-weight:400;">Employer-paid disability &amp; AD&amp;D to cover life's unexpected events. Not only that, we also cover the difference in salary for up to eight (8) weeks of short-term disability leave</span></li> <li style="font-weight:400;"> <span style="font-weight:400;">Eight weeks of paid Parental Leave (if the parent also qualifies for STD, this benefit is in </span><em><span style="font-weight:400;">addition</span></em><span style="font-weight:400;">)</span> </li> <li style="font-weight:400;"><span style="font-weight:400;">401K retirement plan with 100% matching on up to 4% of base salary</span></li> </ul> <p><span style="font-weight:400;">Mental wellness impacts people of every community. At SonderMind, building and supporting a diverse workforce is foundational to our goal to redesign behavioral healthcare to be more approachable and accessible. SonderMind is a committed equal opportunity employer and provides a workplace that will not tolerate discrimination or harassment on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, marital, veteran, or disability status.</span></p> <p><em><span style="font-weight:400;">Vaccination Policy: SonderMind requires all employees to be up to date with their COVID vaccination before entering our office space, the SonderMind Studio, or attending in-person meetings or events (including both indoor and outdoor).</span></em></p>
SonderMind is an equal opportunity employer.
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