Jobs at Alumni Ventures Portfolio Companies


Sample Coordinator



San Francisco, CA, USA
Posted on Thursday, March 28, 2024
Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price.
EVERYONE SHOULD BE ABLE TO AFFORD NICE THINGS. Quality shouldn’t be a luxury. We’re proud of our mission to bring the world’s highest quality goods to people at affordable prices.
QUALITY IS MORE THAN MATERIALS. True quality is a combination of premium materials and high production standards.
WE FOCUS ON THE ESSENTIALS. From the perfect crewneck sweater to hotel quality sheets, we're all about high quality essentials that bring enjoyment to daily life.
WE’RE INNOVATING TO MAKE UNREAL PRICES A REALITY. Our uniquely developed factory-direct model lets us offer exceptionally high quality goods for much lower prices than our competitors.
ALWAYS A BETTER DEAL. We believe in real price transparency, for both our customers and factory partners. This way, everyone gets a better deal.
FAIR FACTORIES. We are committed to working with factories that meet the global standards for workplace safety and wage fairness.
Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Wish.com, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc.
The ideal candidate is a self-starter, problem-solver and successful in combining technology and data into best-in-class outcomes. The candidate is energized by solving complex business problems and consistently effective in making high-judgment decisions at rapid pace amidst the frequent ambiguity that comes with charting a course of action with no precedent. Moreover, the ideal candidate is energized by an environment where strategy, innovation and decision-making are intentionally distributed, where candor, speed and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.
The Sample Coordinator will support the Merchandising and Creative teams by providing excellent organizational and administrative assistance. This is an exciting and challenging opportunity to learn about merchandising from the ground up.
In this role, you’ll be responsible for facilitating the procurement, preparation, and flow of merchandise samples from pre-production to post-production. You will be an integral part of implementing streamlined sample processes to help eliminate insufficient ways of working and improve overall organization. You’ll also gain cross-functional experience in a critical behind-the-scenes role at a high growth MTC retailer!
The ideal candidate is a self-starter, highly organized, a problem-solver and a great communicator. They thrive in an fast-paced environment where candor, speed, and data are highly valued and colleagues at all levels hold each other to unusually high standards on behalf of Quince customers.


  • Supports Merchandising team on sample management from pre-production to post-production
  • Responsible for the organization of samples within limited office space - with the goal of launching ~2,000 new products, the flow of samples will become increasingly important
  • Implement sample processes to help eliminate inefficient ways of working and improve overall organization
  • Maintain sample dashboard - track samples, manage in-going and out-going packages and work closely with outside carriers (UPS, FedEX, DHL) when additional tracking is needed
  • Fulfill sample shipment requests quickly and accurately, confirming tracking information and ETAs with key stakeholders
  • Responsible for unpacking in-coming packages and pulling inventory from warehouse when needed, ensuring samples are distributed to proper teams
  • Garner strong cross-functional relationships with the Warehouse team, partnering on office needs when applicable
  • Maintain overall office organization, while ensuring the office is stocked with proper supplies at all times (racks, bins, tape, etc.)
  • Support Creative team on set for photoshoots, as well as helping with any miscellaneous needs
  • Implement process for purging samples and donations
  • Ability to lift 50 pounds on a regular basis


  • Completed Bachelor’s Degree preferred
  • 1+ years of retail experience preferred
  • Highly organized, detail-oriented with a focus on execution, problem solving, improving processes
  • Continuous learner and highly curious; always open to considering new perspectives; comfortable balancing multiple priorities and pivoting with last minute changes
  • Enjoys a fast-paced environment and has a high sense of urgency
  • Performance driven and performance motivated - gets results and likes being in a culture that values performance
  • Proficient with MS Office/ G Suite applications including Word, Excel and Powerpoint
  • Experience working with UPS, FedEx and DHL carriers
  • Location: San Francisco
Quince seeks to build high-performing teams of people from various experiences and backgrounds who can collectively push our company into new realms. We seek a diverse pool of applicants and consider all qualified candidates regardless of race, ancestry, color, gender identity or expression, sexual orientation, religion, national origin, citizenship, disability, Veteran status, marital status, or any other protected status. If you have a special need or disability that requires accommodation, please let us know.
Security Advisory: Beware of Frauds
At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.