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Customer Operations Coordinator



Administration, Customer Service, Operations, (Prospecting), (Operations), (Customer Service)
Chicago, IL, USA
Posted on Tuesday, March 7, 2023
<div> <b>Who We Are</b> </div><div>PartySlate is a team of 60(and growing) individuals representing a wide variety of backgrounds and experiences. We work hard, have fun, and focus on results above all else. We are constantly building, measuring, and learning in order to build our brand, grow our digital presence, and deliver powerful results within the $800billion events industry. PartySlate was founded in Chicago and has also launched in New York, Los Angeles, Dallas, San Francisco, San Diego, Houston, Atlanta, Miami, Boston, to name a few, with more to come. And as we expand, our talented team continues to expand, too.</div><div> <br> <div> <span style="font-size:20px;">The Customer Operations Coordinator will be responsible for managing the day-to-day operations of our White Glove Service program and providing support and data to increase member activity, retention, and NPR score. The position will report to the VP of Sales and Customer Success while working closely with the Director of Customer Success and the Director of Sales to streamline revenue operations and CRM records accuracy. </span> </div> <div> <br> <div> <span style="font-size:15pt;">This position will have opportunities to work cross-departmentally to analyze risk management, client retention, product adaptability, marketing assets, and ROI. The Customer Operations Coordinator should be organized, a quick learner, and excited to join a fast-paced environment with a client-facing team.</span> </div> </div> </div>
PartySlate is an equal opportunity employer.
See more open positions at PartySlate