hero

Jobs at Alumni Ventures Portfolio Companies

444
companies
2,324
Jobs

Provider Implementations Senior Manager

Parachute Health

Parachute Health

Remote
Posted on Friday, March 29, 2024

In the U.S. alone, over 30 million patients per year are prescribed care via paper and fax. The legacy ordering process is long, complicated, and yields an 83% error rate, resulting in patients ending up in the hospital or worse.

The world is transitioning to Digital Ordering across the healthcare industry. At Parachute Health, we’re leading the charge with a platform that is 10 times faster than the status quo. We connect with major hospitals, payors, and suppliers of life-saving products. Our vision of a "delightfully simple" digital ordering experience for clinicians pushes us forward to transforming the world of post-acute care.

Since launching, we’ve helped millions of patients. Founded in New York City, we’ve grown across 50 states and partnered with 50,000 clinical facilities and over 2,000 supplier locations across 20,000+ products on the Parachute Platform.

What You’ll Do

  • Digital Transformations - Work closely with our Customer Success team to coordinate partner launches post-sale. Onboard health systems, payors, and post-acute referrals to the Parachute Platform utilizing strong project management principles. Partner with customer leaders to drive rapid growth of Digital Ordering across their network.
  • Activations - Dig deep on process and recommend workflow solutions to streamline client operations and improve the user experience. Retain clients by using feedback and data to identify at-risk behaviors and proactively engage with clients to provide solutions.
  • End User Training - Roll-up your sleeves to lead demos & trainings tailored for each partner and ensure users have appropriate support
  • Integrations - Become an expert in Parachute Platform interoperability and utilize our many EHR integration opportunities to embed seamlessly within our partners’ workflows
  • Data Reporting - Develop and share insights externally to partners and collaborate on opportunities/challenges cross-functionally
  • Process Improvement - Identify and execute on process improvements to make our onboarding and transformation process more effective
  • New Product Launches - Show partners the delightfully simple experiences we build and roll them out, communicating feedback to our Product teams

About You

  • Process oriented; develop roadmaps to operationalize account strategy
  • Problem solver; adaptable with a relentless solutions mindset
  • Demonstrated leader and self-starter within a cross-functional team
  • Strong communicator who can extract and synthesize info from experts
  • Customer centric with expertise in account or client management
  • Fast-learner who can come up to speed on detailed topics quickly

Requirements

  • Passionate about improving patient outcomes in the healthcare space
  • Minimum 3-5 years in consulting or project-based work in healthcare
  • Customer-facing experience within healthcare, focusing on institutional players (hospitals, health systems, payors) preferred
  • Prior software or SaaS experience highly preferred

Benefits

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Plan
  • Remote-First Company with the option to work at our offices located in Denver and New York City
  • Equity Incentive Plan
  • Annual Company-Wide Bonus (up to 15%)
  • Flexible Vacation Policy
  • Summer Fridays - 5 Fridays Off During Summer (Separate From PTO)
  • Monthly Internet Stipend
  • Annual Home Office Stipend
  • Co-Working Space Reimbursement
  • Annual stipend for education and development

Base Salary

90k-125k

California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.