OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!

Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!

🌟 OpenGov is a 2023 Top Workplaces USA award winner and a Forbes America's Best Startup Employer 🌟

Join our smart, fun, and humble team to experience the most rewarding career of your life!

Job Summary:

As a Software Engineer III at OpenGov you will be responsible for maintaining and enhancing one of the core products in a fast-paced, agile environment to drive our mission to make the world a little better everyday by powering our key community functions.

A typical day in this role will entail fixing Customer defects, solving complex data issues, monitoring application health, proactively ensuring Customer escalations are minimized

and implementing enhancements. Sense of urgency, Customer delight, good collaboration, an eye for details and good problem solving skills will ensure your success in this role.

Responsibilities:

Enhance existing software systems by identifying areas for improvement and implementing necessary changes to improve application stability and maintainability.
Analyze, debug, and resolve software defects and issues in existing applications within set SLAs.
Conduct code reviews and ensure adherence to coding standards and best practices.
Document changes, updates, and troubleshooting steps to maintain comprehensive project records.
Collaborate with development, QA, SRE and Support teams to drive Customer delight.
Drive continuous improvements to ensure operational excellence (Root cause analysis, improve MTTR etc).
Stay up-to-date with industry trends and advancements to ensure the longevity and relevance of our software products.

Requirements and Preferred Experience:

8+ years of experience maintaining and enhancing enterprise software is required
4+ years of professional experience with PHP, React, Powerhouse (4GL) is required
4+ years delivering software using an agile methodology required (Scrum preferred)
Self starter with good problem solving skills and having ability to learn new technology is required

What makes OpenGov unique

» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!

» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.

» Culture: Winner of 2023 Top Workplaces USA award, Awarded Top 25 Cloud Companies to Work For, Winner of Forbes 2022 Best Startup Employers, 50 Best Workplaces award. Check out our Careers Video!

» Perks: Comprehensive medical, dental, and vision coverage for you and your family. We almost forgot to mention: New parents get paid leave to welcome your new bundle of joy into your family. Plus, a wellness stipend for gym memberships/fitness classes for medical plan enrollees, employer HSA contribution, and lunch in-office every Wednesday.

» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.

» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.

Come join us and make a positive social impact!

OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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