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HR Operations Analyst

OpenGov

OpenGov

IT, People & HR, Operations
Chicago, IL, USA
Posted on Wednesday, May 15, 2024
OpenGov is home to an exceptional team - passionate about our mission to power more effective and accountable government. By bringing the OpenGov Cloud to our nation's state and local government, we’re transforming communities so they can thrive!
Imagine yourself being able to help small business owners open their doors faster, ensuring our tax dollars are accounted for, creating safer infrastructure, modernizing the permitting process, and assisting with disaster recovery. The work you do here every day has a meaningful impact on people's lives!
Join our smart, fun, and humble team to experience the most rewarding career of your life!
This role involves working closely with HR leadership to streamline operations and enhance the efficiency of HR practices. This role supports Workday system workflows, auditing for data accuracy, compliance reporting, employee inquiries, verifications of employment, compliance, and support with additional administrative tasks as needed, such as benefits and immigration.
Responsibilities:
Support and maintain the HCM system to ensure data accuracy and security.
Provide support to Workday users by resolving issues and answering queries regarding system functionality.
Develop and assist in the development of training materials for users to enhance their understanding and efficient use of the HCM system.
Serve as an employee advocate to handle employee inquiries, verifications of employment, compliance, and support with additional administrative tasks.
Analyze data to identify trends, make recommendations for improvements, and support decision-making processes.
Identify inefficiencies in HR processes and recommend innovative solutions for process enhancement.
Collaborate with HR team members to implement process changes that increase efficiency and improve the employee experience.
Continuously assess and provide feedback to the HR Technology team regarding Workday processes and workflows to improve efficiency and user satisfaction.
Ensure HR practices are compliant with federal, state, and local regulations.
Assist in the development and implementation of HR policies and procedures.
Support system testing and preparation for annual cycles and programs such as performance management, where applicable.
Generate, update, and maintain reports for cross functional partners as needed.
Assist in supporting HR programs, processes and initiatives, such as performance management, compensation, benefits, and immigration.
Requirements and Preferred Experience:
Bachelor's degree preferred
At least 3-5 years of experience within Human Resources
Workday administrator experience preferred.
Ability to handle confidential information with discretion.
Strong analytical and problem-solving skills, attention to detail, and resourcefulness
Intermediate Excel proficiency.
Experience providing back office administrative and transactional support for different types of HR functions preferred
Excellent verbal and written communication and organizational skills.
Independent self-starter who can work with minimal direction and isn't afraid to make recommendations to improve processes.
Must have the ability to remain focused, professional, tactful, committed to confidentiality and discrete when handling sensitive and/or confidential information.
#LI-DNI
What makes OpenGov unique
» Leadership: CEO Zac Bookman (MPA from Harvard and JD from Yale) is truly a mission-driven CEO. He was named one of the 100 most Intriguing Entrepreneurs by Goldman Sachs, a Tech Pioneer by the World Economic Forum, and SF and Silicon Valley Business Times' 40 under 40 class of 2018!
» Growth: Record breaking growth with 1,800+ governments (and counting) using our products. Click here to read more.
» Perks: 90% paid Medical/Dental/Vision premium for employees, fully paid Life and Short/Long term disability insurance, Unlimited PTO, Parental Leave policy, annual wellness stipend, anniversary awards, and more!
» Product: Named to the GovTech 100 (seven consecutive years), we are the leader in cloud software for our nation's cities, counties, and state agencies.
» Mission Driven: We are a technology company with a passion for the mission. We're powering more effective and accountable government.
Come join us and make a positive social impact!
OpenGov is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.