Senior Solutions Architect
OfferFit
OfferFit was founded by ex-McKinsey and BCG math PhDs, and we’re funded by leading Silicon Valley VCs. OfferFit replaces A/B testing with AI testing, powered by reinforcement learning AI. This allows lifecycle marketers to test & improve the performance of their campaigns much faster than before. Customers include leading brands like Brinks Home, Yelp, Engie, and MetLife, among many others.
Note for Applicants:
Data shows that men on average apply for a role if they meet 6/10 requirements while women often only do so if it’s 10/10. We work hard to be clear and specific about what our roles require, and we encourage you to apply even if you don’t check all the boxes! Applying gives you the opportunity to be considered and we look forward to reviewing your application!
Position Overview:
The Senior Solutions Architecture Manager is a critical individual contributor role working closely with our Sales team. You will work with our enterprise customers (pre-sales) to educate them on our product, set up and run proofs-of-concept, and lead discussions of a highly technical nature (e.g., deep dives into product functionality) fielded by technical stakeholders. You will also be able to develop consultative relationships with technical and non-technical stakeholders by leading with curiosity and inspiring people with a vision of how reinforcement learning can transform their approach to customer lifecycle marketing.
In particular, you will:
- Represent OfferFit’s product and capabilities to our top prospects
- Lead technical discussions on our cutting-edge data science and answering technical questions
- Execute demos and proof of concepts, including facilitating integration, delivering results & insights
- Serve as a primary instructor for our AI Academy programs, a 1-day interactive workshop to teach artificial intelligence concepts through guided exercises and discussion
- Serve as a thought leader, evangelizing the benefits of AI testing & reinforcement learning
- Maintain deep understanding of competitive and complementary technologies and vendors and how to position OfferFit in relation to them
- Collaborate cross-functionally (e.g., product, engineering) to continuously improve OfferFit’s products and externally facing materials
- Support other team members across functions to develop their expertise and to inform future OfferFit product development
Who’s a fit:
- People person: You are experienced working directly with enterprise customers and develop strong, consultative relationships. You lead with curiosity and have deep empathy for customers.
- An engaging presenter: You are an enthusiastic and engaging presenter, with the ability to communicate effectively with a wide range of stakeholders
- An expert in machine learning: You have a solid grasp of machine learning, including a familiarity with reinforcement learning
- Mar-tech savvy: You understand the marketing technology ecosystem and can develop a perspective on the most effective ways to structure a customer’s solution
- A strong collaborator: You can persuade and influence others
- Analytically-driven: You are able to draw insights from raw data and perform analysis that is helpful and clear to customers
- Structured and organized: You can structure a plan, align stakeholders, and see it through to execution
- A problem solver: you are able to break a complex problem into components and collaborate with the right people to efficiently get to a solution
Why is it great:
- Drive the next phase of growth for an amazing early stage AI company
- Partner with leading global brands on cutting edge customer personalization and AI transformation initiatives
- Join OfferFit’s fast-paced, supportive, and professional team. We make sure all of our team members are empowered and receive great mentorship and coaching.
Additional Requirements:
- Must be fluent in English, both written and verbal
- Up to 10-20% travel for company-wide quarterly gatherings, team offsite workshops, customer meetings, and industry-related events
Company Benefits and Perks
- Generous PTO (starting at 25 days PTO per year) and Parental Leave policy (12 weeks paid)
- 100% remote work environment with flexible hours
- Quarterly gatherings where we meet in person in a different city to work together, bond as a team and celebrate our progress
- Weekly team events (lunch and learns, trivia, virtual escape rooms, town hall and team health “barometer” meetings)
- Ability to learn and develop from an experienced leadership team (ex-Amazon, McKinsey, BCG, and IBM, among others) who are focused on building a talented, diverse, and inclusive team
- Dedication to building a strong culture (e.g., team resource groups, weekly recognitions, major life event celebrations, mental health/sustainability days off, etc.)
- [US Only] Competitive Employee benefits (major medical, vision, dental, LTD and parental leave) and 401K matching program
OfferFit is committed to a diverse and inclusive workplace. OfferFit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.