About Nirvana

At Nirvana, we are revolutionizing the way benefit verification is handled. Recognizing its convoluted and opaque nature, we are dedicated to bringing transparency to the costs and coverage of healthcare. By leveraging machine learning and AI, we have developed tools that enable care providers across various specialties to seamlessly check coverage, from patient intake through continuous monitoring, saving significant time and resources.

Our mission extends beyond facilitating access to care; we aim to alleviate financial anxiety for those seeking medical assistance and numerous providers. With support from esteemed investors such as Inspired Capital, Eniac Ventures, and Surface Ventures, Nirvana is on a rapid growth trajectory. Over the past year, we have served some of the largest clients in healthcare, including Lifestance Health, Modern Health, and Headspace.

Join us as we continue to transform healthcare, making it more transparent and accessible for everyone.

About The Role

Nirvana is seeking a customer-oriented Integration Engineer to join our team and play a key role in supporting our integrations into our customers’ practice management platforms. The ideal candidate will be responsible for scaling our existing integrations across customers, helping our customers with onboarding and ongoing support with bug fixes and new features, and implementing new integrations. As an Integration Engineer, you will collaborate with both internal teams and external vendors, ensuring efficient and repeatable integration processes. Strong communication is a must in this role.

Location: Austin, TX (In office 3 days per week)

What You’ll Do

• Scale and optimize existing integrations to accommodate a growing customer base.
• Support the onboarding process for new customers, providing technical guidance and working with the sales and customer support teams to ensure a seamless onboarding experience.
• Troubleshoot and resolve issues related to integrations in a timely and efficient manner.
• Design and implement integrations into new systems, developing a standardized approach for new integrations that balance repeatability/scalability with customer-specific needs.
• Ability to translate customer feedback and requirements into clear technical specifications.
• Collaborate with external vendors and EHR providers to address integration challenges and ensure successful implementations.
• Communicate effectively with internal teams to relay customer feedback and technical requirements.
• Contribute to the overall development of backend systems, including implementing new features and optimizing existing code.
• Ensure the scalability, performance, and reliability of backend solutions.
  
  

What We're Seeking

Minimum qualifications:

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
• Proven experience as a Python developer
• Experience with scaling and optimizing integrations for a growing customer base.
• Excellent communication skills, both internally and externally.
  
  

Preferred Qualifications

• Strong understanding of healthcare data standards, including HL7 and FHIR.
• Familiarity with healthcare compliance standards and regulations.
• Customer facing experience
  
  

How We Support You

• Medical, dental, vision, and 401K
• Hybrid dog friendly office (3 days a wk.)
• Generous PTO
• $500 per year Mental Health Wellness Benefits
• Stocked office kitchen
• Remote home office support
• Equity compensation packages
• Open door policy & collaborative culture
  
  

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity.

California/New Jersey/New York/Washington pay range

$170k—$190k USD