Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly expanding tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail
• Deloitte’s Fast 50 in Canada Winner for 2023 and 2024
• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Team of 700+ people
• 1M+ customers
• 10K+ retail partners

The Role

We are looking for a HR Generalist to join our Talent Operations team! This role will play a key part in supporting and administering our total rewards programs, including benefits, payroll, equity administration, and compensation processes. You will work closely with internal stakeholders and to ensure smooth and efficient operations that enhance the employee experience.

If you are detail-oriented, passionate about employee well-being, and thrive in a dynamic, people-first environment, we’d love to hear from you!

What you'll be doing:

• Benefits Administration: Support day-to-day benefits administration, including processing enrollments, changes, and terminations. Assist employees with benefits-related inquiries and escalate complex issues as needed.
  
• Payroll Support: Assist in preparing payroll-related documentation, verifying employee data, and ensuring accurate reporting to payroll providers. Respond to employee payroll inquiries.
  
• Equity Administration: Maintain accurate records of equity grants, assist employees with questions, and support compliance documentation and reporting.
  
• Compensation & Total Rewards Support: Provide administrative assistance with salary benchmarking, compensation reports, and data entry for compensation structures.
  
• HR & People Operations Support: Maintain employee records, support compliance reporting, and assist with audits related to total rewards programs.
• Process Coordination: Help coordinate total rewards programs by managing documentation, processing employee changes, and supporting communication efforts.

Who we are looking for:

• Experience: 2+ years in People Operations, Total Rewards, Benefits, Payroll, or related HR functions.
  
• Knowledge of Total Rewards Programs: Familiarity with benefits, payroll processes, compensation, and/or equity administration would be considered an asset
  
• Detail-Oriented & Analytical: Strong ability to manage data, analyze trends, and ensure accuracy in total rewards administration.
• Employee-Focused: Ability to communicate complex information in a clear and supportive way to employees.

Working at Neo:

The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to do our best work for our customers. Our commitment to customer success drives everything we do, from building intuitive products to providing exceptional support at every step of their journey. If this resonates with you, keep reading.

We trust, respect, and support each other. This means honest conversations, constructive input, and continuous support. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices. As we evolve rapidly, we’re looking for change-makers who thrive on challenge—people who would rather blaze a trail through uncertainty than follow a well-paved path.

All team members have a stake in Neo’s success and earn meaningful equity through stock options. This ownership mindset is at the heart of everything we do — when Neo grows, we all grow. If you’ve heard that Neo employees work hard, it’s true. We hold ourselves accountable for delivering on our commitments to our customers, partners, and each other. Working at Neo means taking ownership of your work and driving results, knowing that your contributions directly impact the company’s success.

Apply with us:

We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check.

By continuing with your application, you agree to the Candidate Privacy Notice which guides how we process your personal information for the purpose of your application.