Director- Product Management
MontyCloud
Product
Bengaluru, Karnataka, India
Posted on Apr 28, 2025
Role Overview
We are seeking a Director of Product Management to spearhead Product-Led Growth (PLG) initiatives with a strong focus on enabling the success and growth of Managed Services Providers (MSPs). In this role, you will drive customer acquisition, activation, retention, and expansion by leveraging our product to deliver high-value outcomes that empower modern MSPs to transform and grow their businesses.
You will collaborate with cross-functional teams to craft intuitive, data-driven product experiences that enhance MSP operations, drive scalability, and position the organisation as a trusted partner in enabling MSPs to deliver value to their customers.
The ideal candidate is a visionary leader with strong analytical skills, a deep understanding of the MSP ecosystem, and a proven ability to deliver measurable results through product-led strategies.
Key Responsibilities
Empowering MSP Success
- Define and execute a Product-Led Growth strategy tailored to meet the unique challenges and opportunities faced by MSPs.
- Develop solutions that streamline MSP operations, enhance customer outcomes, and enable modern MSPs to scale efficiently in a cloud-first era.
- Build features that simplify governance, compliance, cost optimization, and day-2 cloud operations, driving business outcomes for MSPs.
Product Strategy & Execution
- Prioritize a product roadmap that aligns with the needs of modern MSPs, focusing on delivering value across their lifecycle—from prospecting and onboarding to day-2 operations and retention
- Collaborate with Customer Success, Product, UX, Engineering, and Marketing teams to create frictionless, self-service experiences that accelerate MSP adoption and drive engagement.
Customer Focus & Value Delivery
- Engage deeply with MSPs to understand their pain points, business goals, and operational workflows.
- Design features and experiences that help MSPs land more deals, manage higher cloud spend, and deliver more day-2 operations effectively.
- Ensure the product drives measurable outcomes for MSPs, such as increased revenue, improved margins, and enhanced customer satisfaction.
Data-Driven Growth
- Establish and track key performance indicators (KPIs) that demonstrate the success of MSPs using the product, such as deal win rates, operational efficiency, and customer retention metrics.
- Leverage data insights to optimize product features and run growth experiments that enhance MSP value delivery.
- Drive the adoption of new features by demonstrating their impact on MSP success and scalability.
Cross-Functional Leadership
- Partner with Sales and Customer Success teams to align product strategies with MSP acquisition, retention, and expansion goals.
- Work closely with Marketing to position the organisation as the go-to platform for MSP transformation and growth.
Mentorship & Leadership
- Mentor junior Product Managers and cross-functional team members to foster a culture of customer-centricity and innovation.
- Evangelize the vision of enabling modern MSP success through Product-Led Growth, ensuring alignment with company goals.