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Director, Enterprise Provider Network

Kindbody

Kindbody

Remote
Posted on Saturday, May 13, 2023

About Kindbody

Kindbody is a leading fertility clinic network and family-building benefits provider for employers offering comprehensive virtual and in-person care.

Kindbody's clinically managed program includes fertility assessments and education, fertility preservation, genetic testing, in vitro fertilization (IVF), donor and surrogacy services, and adoption, as well as physical, mental, and emotional support from preconception through postpartum. Kindbody is the trusted fertility benefits provider for more than 110 employers, covering more than 2.4 million lives. Many thousands more receive their fertility care directly from Kindbody throughout the country at signature clinics, mobile clinics, and partner clinics. As the fertility benefits provider, technology platform, and direct provider of high-quality care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all.

Visit www.kindbody.com. and follow us on Instagram, Twitter, and Linkedin.

About the Role

As an experienced Director, Enterprise Provider Network to reporting to Chief Revenue Officer you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is a full time remote position with about 25% travel.

Responsibilities

  • Execute on strategy to further develop tiered network
  • Negotiate partner clinic contracts in line with our approved fee schedules.
  • Collaborate with the enterprise team to understand market needs and prioritize partner clinic locations in zip codes where member lives exist and we do not have Signature clinic (existing or on roadmap)
  • Align with the enterprise team to understand future market needs based on employer sales cycles so partner clinics are secured in advance of go live dates.
  • Identifying and prospect partner clinic opportunities in accordance with network strategy
  • Establish strong and collaborative relationships internally and externally.
  • Educate market stakeholders on Kindbody’s network criteria and expectation of exceptional member experience.
  • Create and maintain organized records of contracts, fee schedules and collateral for network partnerships.
  • Maintain accurate up to date contact list in Hubspot
  • Strong project management skills
  • Proficient in creating and delivering in-person and virtual slide presentations.
  • Oversee the successful coordination, negotiation, and implementation of contracts (SCA’s, LOA’s and multi-year contracts) with partner clinics and maintain effective working relationships.
  • Master and maintain detailed knowledge of Kindbody’s workflow and billing process for go-live plans with partner clinics.
  • Content creation as needed to expedite sales negotiations and close.
  • Collaborate with provider relations and update master fee schedule as new clinics are added to the network.
  • Assist with changes in fee schedule and compensation structures with partner clinics as needed.
  • Provide detailed updates to the product and engineering teams when new partner clinics close.
  • Report feedback by partner clinics to provider relations team to identify opportunities for enhanced customer service
  • Develop, manage and sustain relationships with partner clinics to build loyalty as a long term partner.
  • Maintain industry knowledge of fertility clinics expansions, acquisitions and remain up to date on news, and industry events and competitive landscape.
  • Assist with RFPs/RFIs, sales pitches, sales communications, FAQs and other questions or needs of Sales team

Who You Are

  • 10+ years experience as an individual contributor sales leader
  • BS/BA required; MBA preferred
  • Proven ability to manage employer sales cycle end-to-end
  • Track record of successfully attaining and / or exceeding revenue targets
  • Ability to negotiate, multi-year customer contracts
  • Self-starter; ability to work independently in a lean, early stage, high-growth environment
  • Outstanding communication skills; leverages a highly-collaborative approach to sales
  • Understanding of employer benefit context as well as the nature of the employer-health plan interactions
  • Experience developing and presenting clear and concise product briefings
  • Experience rapidly learning company and product content
  • Excellent poise and presentation skills, including phone-based presentations
  • A seasoned, experienced professional with a full understanding of the area of specialization; resolves a wide range of issues in creative ways.
  • Experience selling to healthcare providers.
  • Ability to solve complex problems and be solution oriented.
  • Experience in Fertility Industry a plus
  • Team player mentality, willing to wear multiple hats when needed to support initiatives and drive corporate success
  • Ability to work with multiple departments of a fast paced organization.
  • Commitment to fostering a collaborative work environment and positive culture.
  • A positive, can do attitude, willing to give and receive honest feedback.
  • Proficient in Excel
  • Willingness to travel to prospective client sites or clinic sites as needed

Perks and Benefits

Kindbody values our employees and wants to do everything to ensure that our employees are happy and professionally fulfilled, but also that they have the opportunity to be healthy. We are committed to providing a number of affordable and valuable health and wellness benefits to our full time employees, such as paid vacation and sick time; paid time off to vote; medical, dental and vision insurance; FSA + HSA options; Company-paid life insurance; Short Term + Long Term Disability options; Paid Parental Leave (up to 12 weeks fully paid dependent on years of service); 401k plans; monthly guided meditation and two free cycles of IVF/IUI or egg freezing and free egg storage for as long as you are employed.

Additional benefits, such as paid holidays, commuter transit benefits, job training & development opportunities, social events and wellness programming are also available. We are constantly reevaluating our benefits to ensure they meet the needs of our employees.

In an effort to protect our employees and our patients, Kindbody strongly encourages all employees to be fully vaccinated against Covid-19. However, some states are requiring that all healthcare workers be fully vaccinated. Candidates seeking employment at Kindbody in the following states will be required to be fully vaccinated against COVID-19 and provide proof of your COVID-19 vaccine prior to your start date of employment: California, Colorado, Illinois, New York, New Jersey and Washington. All other states are exempt from this requirement. If you cannot receive the COVID-19 vaccine because of a qualifying legal reason, you may request an exception to this requirement from the Company.

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Kindbody is an Equal Employment Opportunity employer. We strongly support the principles of equal employment opportunity in all of our employment and hiring policies and practices and believe that a more diverse and inclusive workplace will benefit our patients, care partners, and Kindbody employees. We administer our employment and hiring policies and practices without regard to race, color, religion, sex, gender, gender identity, gender expression, pregnancy, citizenship, national origin, ancestry, age, disability, medical condition, military service, military or veteran status, genetic information, creed, marital status, sexual orientation, or any other status protected by federal, state, or local law.