kea

kea.ai

kea is a technology company that empowers restaurant chains by streamlining operations, enhancing customer service, and boosting revenue through its innovative Voice AI solution. Launched in 2018, kea Voice automates phone orders, ensuring a smooth customer experience while identifying upselling opportunities on every call. The company differentiates itself with a unique human-in-the-loop approach, allowing live customer service representatives to assist when needed, which significantly reduces call abandonment rates. With over 1,000,000 guests served and partnerships with major restaurant chains, kea is positioned as a leader in the restaurant technology space, addressing the challenges of labor shortages and operational inefficiencies.