Description

Jump is the only end-to-end fan experience platform built for sports teams and venues, breaking the mold for what fans can expect at live events.

Jump’s enterprise software enables sports teams and venues to unlock the massive opportunities that come from real relationships with their fans, rethinking the traditional model that hasn’t put the fan experience first.

Founded in 2021 by Marc Lore, Alex Rodriguez, and Jordy Leiser and backed by top venture firms including Forerunner Ventures, Will Ventures, Mastry Ventures, Courtside Ventures, and more, we’re just getting started!

We are a remote first team that grounds our actions and decisions in our core values — begin with trust, play like the underdog, and do your thing. Living our values means that we always assume positive intent, show up with authenticity and empathy, and push the limit of what is possible with our collective creativity.

We’re actively recruiting for smart, tenacious, adaptable, and most importantly kind people to join our team!

The Role:

We’re building out our initial product offering and are looking for a talented DevOps Engineer to help build the infrastructure to support our product. You will have a key role helping engineers iterate faster through building and maintaining CI/CD pipelines to ensure that we are able to consistently ship high quality code to production. You’ll also build automated infrastructure with the appropriate logging and monitoring to understand the state of our environments and remediate any issues that arise. You’ll play a key role in building an end-to-end operation system for sports teams, changing the game for what fans can expect at live events.

What you'll do:

• Automate application and cloud infrastructure configuration

• Build and update CI/CD pipelines with metrics and logging to facilitate testing and release processes

• Automate frequent processes using common scripting languages such as Bash and Python

• Iterate secure-by-default infrastructure components that engineers can quickly integrate into projects

• Improve and maintain monitoring and alerting systems to ensure we always have visibility into the state of our applications and systems

• Support our product engineering teams with incoming requests and be a resource for any infrastructure, security and CICD questions

• Participate in on-call rotations

What you'll bring:

• 4+ years of experience in software engineering including 2+ years of experience utilizing Infrastructure-as-Code (IaC) tooling such as Terraform, CloudFormation

• 2+ years of experience with scripting & interpreted languages such as Bash, Python, Javascript, Ruby

• Experience building CI/CD pipelines with platforms such as: GitLab, CircleCI, Github

• Familiarity with Linux configuration and administration

• Experience with AWS

• Production experience supporting containerization runtimes and orchestration systems (Docker, Fargate, ECS)

• Experience with function-based applications: AWS Lambda

• Familiarity with both non-relational and traditional RDBMS (DynamoDB, RDS Aurora / Postgres)

• Experience with common logging and monitoring tooling: DataDog, Grafana, Prometheus

• Experience with distributed tracing tooling: Datadog Tracing, Open Telemetry

• Familiarity with Git-based version systems: Github, GitLab

Nice to have but not required:

• Experience working with mobile app (Android, iOS) build pipelines

• Familiarity with GraphQL based applications, Event based architecture and self hosted third party platforms

• Experience with GitLab’s CI runners

• Experience with alerting platforms (PagerDuty, OpsGenie)

• Experience participating in Compliance policies and processes programs (e.g. SOC2)

Attributes that will make you successful on our team:

• A strong desire to learn. You have strong experience and want to continue building your technical skills.

• Tenacity. You enjoy working on challenges that others can’t or don’t want to tackle and you aren’t afraid of failing fast in order to find better solutions.

• Passion. You love using your technical skills to build products that solve real problems. You hold yourself to a high standard and help to elevate others as well.

• Empathy. You thrive in an environment where everyone can truly be themselves. You understand that our differing life experiences influence who we are and how we show up, and these diverse perspectives enrich both our team and our product.

• Customer-centric mindset. You can understand the problem to be solved and who we are solving it for.

• Innovation: Passion for exploring and implementing AI technologies to enhance automation, optimize workflows, and drive innovation

Benefits

• Remote first

• Competitive salary and equity

• Flex PTO policy

• 401(k)

• Generous medical, dental and vision plans

• 16 weeks paid parental leave for primary and secondary caregivers

• $1,000 reimbursement for work-from-home tech setup

• Company-paid sustainability subscription to ensure carbon neutrality is maintained for employee activities, such as travel

Compensation

Compensation is something we don’t want our candidates or employees to worry about. Our goal is to offer competitive salaries that are regularly benchmarked against the market. The core tenants of our compensation philosophy are fairness and transparency.

We have established a standardized leveling framework based on job scope and responsibilities. This means that every person at a certain level is paid the same as everyone else in the same role, regardless of their background, previous compensation, location, or any other factor.

The compensation for this role is $150,000 and includes a generous equity package.

Application

Some candidates may see the requirements and feel unsure that they match all the criteria. We encourage you to apply! There's a good chance you have important skills that we have not stated. We especially encourage members of traditionally underrepresented communities to apply, including women, nonbinary folx, people of color, members of the LGBTQ community, veterans, and people with disabilities. We’re committed to building an inclusive workplace where everyone can bring their authentic self and thrive, and we value the diversity brought by different life experiences.