About Journey

Journey is the leading proactive mental health solution for modern companies. Our mission is to help all people live happier, healthier, less stressed lives. We are a rapidly growing tech startup, and we work with care and intention to create a high-performance company with the following in mind:

• Speed Wins. Make decisions, move quickly, and know that if things go wrong, it’s okay for you and the company.
• Intuition, Then Data. We’re a data-driven company. We start with our instincts and then use data to validate our decisions and improve.
• Miles, Not Inches. Thinking small is a self-fulfilling prophecy. Favor bold ideas over incremental changes.
• Customer-Obsession. We are obsessed with helping all people to live happier, healthier lives. We accomplish this by knowing our customers incredibly well and finding ways to make their lives better.
• Truth Through Safety & Courage. A safe space allows all of us to feel secure and welcome, which creates the environment needed to act courageously, speak our truth, and see different perspectives. Doing so leads to the best decisions and the most successful company.
• Ownership & Accountability, Together. We embody a culture of extreme ownership, accountability, and teamwork. We count on every team member to take responsibility for their work, embrace a proactive mindset to overcome challenges and work together to achieve our collective success.

About the Role:

As the Head of Consultant Relations at Journey, you will play a pivotal leadership role in developing and executing the company’s overall consultant strategy. Reporting directly to the CEO, you will oversee and expand partnerships with benefits consultants, fostering relationships with top consulting houses to drive Journey’s growth. This role will be responsible for leading the consultant relations team, setting strategic priorities, and ensuring the success of our consultant partnerships. You’ll be a key collaborator across departments to align consultant-driven initiatives with company goals, delivering meaningful outcomes for Journey and its clients.

We’re seeking a proven leader with a track record of success in cultivating high-value consultant and broker partnerships, ideally in the health and wellness space, and the ability to guide and inspire a growing team.

In this job, you will:

• Develop and implement Journey’s overarching consultant partnership strategy and build a team to drive revenue growth and brand recognition.
• Cultivate and maintain relationships with senior leaders at top consulting firms, serving as a trusted advisor and key point of contact.
• Lead and mentor the strategic alliances team, fostering professional growth and operational excellence.
• Represent Journey at high-profile industry events, building a strong network and raising Journey’s visibility within the benefits consulting ecosystem.
• Collaborate with sales, marketing, and product teams to align consultant-driven initiatives with company objectives and ensure a seamless client experience.
• Track and analyze the performance of consultant partnerships, using insights to optimize strategies and maximize ROI.
• Lead consultant-related RFPs and manage high-stakes, consultant-led deals in partnership with the sales team.
• Design and execute consultant engagement programs, including training, outreach, and ongoing education on Journey’s offerings and value proposition.
• Stay ahead of industry trends, leveraging insights to enhance Journey’s competitive edge and thought leadership.