Who We Are

The Product Management team works closely with stakeholders and in close partnership with Product Design, Data and Engineering teams to continually improve our products and platform. Product is a key to the company’s continued growth in pursuit of our mission to create opportunity for all through mobility.

We are a fast-growing team that, in addition to supporting our existing well-loved products, is developing next-generation systems to help the platform scale, as well as new products to support new business lines. It is challenging and rewarding work, and we are looking for product leaders to join our talented team.

The Product Lead, Safety & Ride Experience will focus on critical cross-platform initiatives seeking to ensure that all HopSkipDrive rides go safely and smoothly:

• Partner closely with the SVP, Safety and Director of Ride Experience and other senior leaders to align on business requirements, establish a product strategy and long-term roadmap for your area of focus
• Collaborate with product and engineering leadership on annual and quarterly roadmapping
• Work collaboratively with Product Design, Engineering and Data Science to deliver a backlog of mobile, web and backend improvements and features
• Coordinate user research, data analysis, field testing, QA to surface insights into improving the usability and stability of our in-ride experience across all platforms
• Collaborate with other PMs to deliver projects with multiple dependencies across the platform
• Coordinate with internal teams and external partners on GTM strategy and launches
• Identify KPIs that the product projects will aim to drive, set targets accordingly, and strive to achieve those targets by driving user adoption, enhancing user experience, and optimizing product features for better engagement
• Measure and track the specific impact of the product project; continuously enhance product performance using insights from data analysis and user feedback

Who You Are

You are a passionate product lead with a commitment to quality and continuous improvement. You have a hands-on, outcome oriented approach and will do whatever it takes to drive impact on the most critical surface area of our platform: the in-ride experience for all our customers, as well as the systems which keep the platform safe.

With the following experience and skills you’ll have measurable and immediate impact:

• 10+ years experience in product management roles working with customer-facing applications, both mobile and web required
• Experience with platforms where safe, real-time interactions between users is a primary use case, ideally in transportation, logistics, travel or related industries
• Experience with developing and integrating data science / ML-based solutions
• Excellent product sense and a strong eye for usable and elegant UX/UI
• Excellent market and user research / testing, product analytics skills
• Strong technical acumen and ability to collaborate with and write requirements for engineers
• Excellent communication skills with both technical and non-technical audiences
• Successful track record of delivering high-impact projects in a fast-paced environment

Our Investment In You

We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity. In addition, we offer flexible vacation, medical, dental, vision and life insurance, 401(k), FSA, and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential. HopSkipDrive is committed to fair and equitable compensation practices. The salary range for this role is $160,000 - $195,000. This position is remote and, as such, compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by several factors such as a candidate’s relevant work experience, skill set, certifications, and specific work location. The total compensation package for this role also includes equity stock options.

HopSkipDrive is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected class.

* This role will be fully remote in one of the following states AZ, CA, CO, CT, DC, FL, GA, IL, IN, KS, MA, MD, MI, MN, MO, NC, NJ, NM, NV, NY, OH, OK, OR, SC, TN, TX, UT, VA, WA, WI**