Workforce Analyst
Getaround
This job is no longer accepting applications
See open jobs at Getaround.See open jobs similar to "Workforce Analyst" Alumni Ventures.IT
Manila, Philippines
Posted 6+ months ago
As a Workforce Analyst, you’ll be working closely with the Ops Manager and WFM to manage internal processes like effective staffing, forecasting, scheduling, and real-time adjustments required from Getaround.
We're looking for a bright, energetic, and passionate individual that can grow with our Workforce team in the Philippines. You’ll be empowered to make a difference in the lives of thousands of people. We need you to be willing to go the extra mile, have a focus on getting the details right, and be a bright and energetic communicator.
What you'll be doing
- Ensure staff optimization by ensuring you have adequate resources to meet demand; and keep a close eye and resolve concerns on schedule adherence, service levels, absenteeism, and other applicable service and efficiency metrics
- You will be responsible for producing daily reports of staff members’ attendance and performance for the management team
- Real-time monitoring for the operations team by providing direction and guidelines to hit service level goals
- In charge of maintaining a roster of staff with accurate employee details which includes availability, preferences and skills.
What you'll need
- At least 2 years of experience in Workforce Planning - preferably with expertise in Forecasting, Capacity Planning and Scheduling, and Real Time Management
- Detail Oriented
- Ability to multitask and with strong analytical skills
- Adaptability to learn a variety of software programs
- A high level of accuracy with regards to data entry
- Advanced knowledge of database applications such as MS Office (Excel, Outlook, Powerpoint)
This job is no longer accepting applications
See open jobs at Getaround.See open jobs similar to "Workforce Analyst" Alumni Ventures.