Digital Community Manager
Enable
Marketing & Communications
United States · Remote
Posted on Wednesday, August 28, 2024
At Enable, we believe rebates are the best way for companies within the supply chain to create, maintain and grow their trading relationships. Rebates allow trading partners to make the best decisions for their businesses, meaning everyone wins: manufacturers, distributors, retailers and, most importantly, end consumers. At Enable, we’re creating a healthy, vibrant supply chain ecosystem where partner collaboration drives the best products, services and values to customers.
And the market agrees with us. Enable is a rapidly growing, series-D funded SaaS company. Our more than 650 Enablees serve the global supply chain from the UK, US, Canada and Australia, and we have goals of continued international expansion.
As one of our exceptional Enablees, you'll play a pivotal role in shaping the future of rebate management. Join us in a dynamic work environment teeming with opportunities, where your efforts will not only establish our platform as the world's leading rebate management software but also help us revolutionize the entire supply chain experience.
Total Rewards:
At Enable, we strive to be a great place for all Enablees to grow and be recognized for that growth. Through our assessment and interview process, we will identify your level that ties to our compensation bands based on your experience and technical expertise along with the scope of the role.
To determine an Enablee's starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. This position may also be considered a promotional opportunity.
Salary/OTE is just one component of Enable’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as the option to purchase company shares, as appropriately approved by the Company’s Board of Directors in accordance with Enable’s Equity Purchase Plan. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to:
· Unlimited Paid Time Off: Flexible PTO policy based on trust, balancing personal time and business needs
· Wellness Benefit: Quarterly incentive dedicated to improving your health and well-being
· Comprehensive Insurance: Health and life coverage for you and your family
· Lucrative Bonus Plan: Enjoy a rewarding bonus structure subject to company or individual performance
· Equity Program: Benefit from our equity program with additional options tied to tenure and performance
· Career Growth: Explore new opportunities with our internal mobility program
Job Summary
Enable is hiring a Digital Community Manager to lead our Rebate Strategist Community, an engagement and learning platform that empowers rebate and pricing professionals to connect, learn from, and engage with one another. In this role, you’ll be responsible for designing and executing campaigns, activations, and events that grow Community, drive engagement, and ultimately increase Enable adoption.
Reporting to the VP of Brand and Content, you’ll work cross-functionally with executive stakeholders, Marketing, Customer Success, and other key departments to ensure a cohesive and impactful Rebate Strategist Community.
What we are asking you to do!
- Serve as the primary admin and moderator for our digital community platform, ensuring the Community experience is engaging and valuable for members.
- Develop and execute comprehensive engagement and nurturing strategies that align with company objectives. You’ll set clear performance goals, create reporting dashboards, and communicate and present on Community performance.
- Generate and manage the creation of high-quality, on-brand content – including best practices, social content, and campaigns — and in-person and virtual events to drive user engagement and share knowledge.
- Deeply understand our ideal customer profiles and tailor your Community strategies to effectively reach and engage our audiences.
- Gather qualitative and quantitative data from community feedback pools, generate insights, and share findings with respective parties who can action them.
What we are asking you to bring!
- Strong customer orientation and 5+ years’ experience executing integrated B2B marketing campaigns in an enterprise software/SaaS business.
- Expertise in managing community platforms, creating engaging content, and running successful marketing campaigns.
- Excellent written and verbal communication skills. Ability to create compelling, on-brand content and effectively engage diverse audiences.
- Experience with data analysis and reporting tools. Strong ability to interpret and communicate data and metrics, and leverage findings to drive strategic initiatives.
- Exceptional organizational and project management skills. Ability to action multiple projects and priorities with a high level of attention to detail.
- Bias for action and curiosity, testing new approaches to find the most effective strategies to reach and activate our customers.
- Ability to work cross-functionally, build relationships, and influence stakeholders to drive Community success.
Enable Global Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Enable complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Enable expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Enable employees to perform their expected job duties is absolutely not tolerated.
Enable International participates in the E-Verify program in certain locations, as required by law. Learn more about E-Verify and your Right to Work.
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