Driveway

DMV Specialist

The DMV Specialist has a working knowledge of multiple state DMV processes and guidelines. The DMV Specialist is responsible for preparing out of state title work accurately and ensuring that out of state title work is submitted within a timely manner.

Location: Onsite

Responsibilities

• Responsible for ensuring paperwork is completed accurately before submitting to DMV
• Coordinates delivery of DMV paperwork to appropriate vendors or state DMV
• Processes correction requests, communicating with customers and/or internal partners to obtain necessary documents
• Communicates with vendors and/or state DMVs to obtain status updates
• Follows up with internal partners regarding missing items required to submit DMV documents for processing
• Coordinates shipment of plates to customer
• Communicates timely, regular status updates as required
• Other duties as assigned

Skills and Qualifications

• Sense of urgency
• Customer service background
• Time management
• Critical thinking
• Strong attention to detail
• Excellent communication (written & verbal)
• Working knowledge of nationwide DMV processes and requirements

We offer best in class industry benefits:

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.