Purpose of Job

Divergent is a technology company, based in Los Angeles, on a mission to revolutionize manufacturing with its proprietary Divergent Adaptive Production System (DAPS™). We automate the design, manufacture, and assembly of complex structures using non-design specific software, additive manufacturing, and robotic assembly. We actively work with major Automotive OEMS and Aerospace Primes globally, addressing the automotive, aerospace, aviation, transportation, and agricultural industries.

The Project Management Office (PMO) serves as the core point of contact for customers from early market scoping engagement through successful launch of series production programs. As the Program Manager, you will support new business proposals including market research and verification of initial requirements. You will work cross-functionally with key subject matter experts and senior leaders within Divergent to develop solutions that meets customer needs, and your chief responsibility is to coordinate internal resources to support successful execution of all phases of project planning, manufacturing, testing, verification, delivery, engineering change management, and aftersales for multiple projects simultaneously, inclusive of R&D projects. In this role, you will interface directly with chief designers, head of innovations, and technical directors at Czinger Vehicles (CZV). This role will report to the Sr. Director of Customer Program Management.

The ideal candidate is self-motivated, detail-oriented, hands-on, and able to respond quickly in a fast-moving environment. We value leadership skills and those who conduct all activities with the highest of integrity.

Essential Job Functions and Performance Standards

Lead all aspects of customer program management from scoping, quoting, sales order processing, open orders management, manufacturing health, engineering change management, test, verification, delivery, and aftersales.

Serve as the primary point of contact for the CZV customer, to interpret and flow down technical and commercial requirements, solve problems, conduct contract negotiations, coordinate technical and contractual changes, and build customer confidence in Divergent.

Participate in CZV’s PDR, CDR, and MRR to fully understand and pass down systems and component requirements to production and manufacturing.

Create and manage sales and demand signals in the enterprise CRM.

Collaborate with the Production Operations Planner to oversee the creation, release, and on-time execution of Planned Messages, Work Orders, and Engineering Change Orders

Lead and conduct regular cross-functional internal review with assigned production and operations team leaders to ensure that program deliverables and milestones are defined, scheduled, and executed on time and to budget.

Partner with Quality Department to oversee the timely execution of corrective and preventive action requests, kaizen sprints, process and product improvement initiatives.

Responsible stakeholder in the CZV engineering design release process to validate and approve Design for Manufacturing considerations and assist Production Operations Planners in populating component processing details in the Manufacturing Execution (MES) environment.

Maintain customer progress status, providing regular program reporting, metrics and KPI health, and ad-hoc reporting to Sr. leadership and Executives. Manage open order reports so that open order health and delivery forecast is available to end customer.

Manage component delivery, invoicing, and payment receipt process.

Support engineering teams in proactively analyzing, simplifying, and resolving complex issues by providing trade studies and risk evaluations to steer towards a timely resolution

Basic Qualifications:

Bachelor’s degree in engineering or science discipline

5+ years of industry experience in technical program management, project management, operations, or systems engineering

Experienced with executing customer programs in technical environments, including full product life cycle experience in automotive full vehicle programs, aerospace, aviation, or transportation

Preferred Skills and Experience:

PMP and Scrum Master certification

Master’s degree in engineering or science discipline

Master of business administration

Experienced with project management tools such as MS Projects, scrum boards, gantt, Smartsheet, Confluence and Jira

Experienced with PLM (Teamcenter), MRP, ERP, MES systems

Proven track record collaborating with multi-domain internal and external technical teams

Excellent written and verbal communication skills

Direct experience with technical and commercial negotiations and conflict resolution

Highly detail oriented, diligent, hard working with excellent customer interface skills

Ability to lead in a highly challenging, dynamic, and innovative start-up atmosphere