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Jobs at Alumni Ventures Portfolio Companies

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Technical Enablement Associate, Fund Administration

Carta

Carta

IT
Multiple locations · Santa Clara, CA, USA · San Francisco, CA, USA · Seattle, WA, USA
Posted on Saturday, June 29, 2024

The Company You’ll Join

Carta is a platform that helps people manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to unlock the power of equity ownership for more people in more places.

Carta is trusted by more than 40,000 companies and over two million people in nearly 160 countries to manage cap tables, compensation, and valuations. Carta also supports nearly 7,000 funds and SPVs, and represents nearly $130B in assets under administration. Carta's tender offer solutions have returned $14B to shareholders in secondary transactions. Today, Carta’s platform manages nearly three trillion dollars in equity globally.

For more information about our offices and culture, check out our Carta careers page.

The Problems You'll Solve

  • As a Technical Enablement Associate, you will act as an Enablement Partner to functional and product teams by helping to understand the business leader's vision and execute to achieve those goals.
  • You will partner with functional team leads to broaden the scope of the functional team by synthesizing escalation themes into training and/or suggesting simple policy updates to the functional team.
  • You support business leaders, and product managers as necessary in analyzing the root causes of client feedback, and helping to develop and execute on scalable plans to address them.
  • You will lead and manage operational projects from inception to completion, ensuring they are delivered on time and within scope.
  • You work closely with your Manager, the functional team leads and business leaders to give real-time feedback to the product team and any scalable process improvements that will help provide leverage to team members.
  • You meet regularly with our Product team to understand the intricacies of each release in order to enable the rest of FA Delivery.
  • You work with business leaders, functional team leads to implement metrics and KPIs to measure internal adoption and escalate where necessary
  • You help to test, deploy and train on new Product features and ensure internal adoption is prioritized.
  • You own all technical content including playbooks, guru cards, etc.
  • You manage and facilitate training for enablement programs such as Carta University and FA Delivery Bootcamp
  • You build strong working relationships with other areas of the internal organization that directly interact with your teammates.
  • You will create and maintain comprehensive documentation for processes, tools, and training materials.
  • You will analyze current operational processes and identify areas for improvement. Develop and implement strategies to streamline operations and enhance efficiency.

The Team You'll Work With

The Fund Admin Technical Enablement team at Carta is growing, and we have a proven product/market fit in the venture capital space. We put our customers first, are problem solvers, and deliver consistent on-time results. We project manage effectively and work seamlessly with various teams across VC Delivery to act as one Carta.

The Fund Admin Technical Enablement Team that you will join partners closely with Product, FA Delivery functional teams and senior leadership to drive standardization through enablement initiatives.

About You

  • You have strong critical thinking, problem solving, and decision making skills
  • You take pride in your ability to communicate effectively within your team and other teams within the organization
  • You have a proven track record in managing projects, including planning, execution, and delivery
  • You are able to multitask to meet multiple project deadlines
  • You have a deep understanding of Venture Capital, Private Equity, Hedge Funds, Fund Administration or willingness to learn
  • 3+ years in fund accounting, operations or enablement a plus but not required
  • You have experience leveraging technologies to automate processes and gain efficiencies
  • You are able to determine workarounds while still following the standardized processes within the team
  • You like to teach and train team members and help to push for adoption of new and existing processes
  • You’re interested in providing best-in-class-service
  • You’re interested in working on projects in a fast paced environment with a supportive team and as an individual

Salary

Carta’s compensation package includes a market competitive salary, equity for all full time roles, exceptional benefits, and, for applicable roles, commissions plans. Our minimum cash compensation (salary + commission if applicable) range for this role is:


$96,900.00 - $114,000.00 in Seattle, WA
$102,000.00 - $120,000.00 in Santa Clara, CA; San Francisco, CA & New York City, NY

Final offers may vary from the amount listed based on geography, candidate experience and expertise, and other factors.

We are an equal opportunity employer and are committed to providing a positive interview experience for every candidate. If accommodations due to a disability or medical condition are needed, please connect with the recruiter via email. As a company, we value fairness, helpfulness, transparency, leadership and build our teams around these values. Check out our careers page to get to know us better as you think about your next step at Carta.

Important Security Notice for Candidates

Our company has been targeted by individuals creating fake domains similar to ours to scam prospects and candidates. Please note that all official communications from us will come from an @carta.com domain. Be cautious of any requests for sensitive information or payments outside of our official channels. For more information about this type of scam, please review the guidelines provided by the Federal Trade Commission (FTC). If you encounter any suspicious activity, please report it immediately to recruiting-systems@carta.com.

Awards and Acknowledgements

Companies and funds like Tribe and Pipe build their businesses on Carta. The company has been included on the Forbes World’s Best Cloud Companies, Fast Company's Most Innovative list, and Inc.’s Fastest-Growing Private Companies. We’ve also been recognized as a 2023 Built In Best Place to Work in the U.S., a Muse VIBE Award winner in the Vacation and Time Off category and certified as a Great Place to Work.

Interested in data privacy? Check out our policies on Privacy and CA Candidate Privacy.