QA Manager (Engineering)

At Boundless | RapidVisa Phils. Inc.

Cebu City, Philippines (Onsite - Night Shift)

Who Boundless is

At Boundless | RapidVisa Phils. Inc., we are a team of immigrants and experts who have navigated the complexities of the U.S. immigration system. Our mission is to build customer-centric products and experiences that become the default trusted partner for families and businesses in need of immigration support. With backing from influential investors like Foundry Group, Emerson Collective, and Two Sigma Ventures, we are positioned for rapid growth.

What You will do

As a QA Manager, your primary responsibility is to ensure that our applications, systems, and products meet high-quality standards. You will lead a team of QA Engineers and Testers, collaborating closely with our Product and Engineering teams in both the U.S. and the Philippines. You will be expected to establish and maintain a first-rate QA experience across our engineering organization.

We are looking for a highly technical manager with deep expertise in QA methodologies, tools, and processes, capable of driving continuous improvements and building a strong QA team. You should be comfortable collaborating with U.S.-based stakeholders and have strong communication skills, ensuring alignment across cross-functional teams.

Key Responsibilities:

• Team Leadership: Hire, mentor, and manage a high-performing team of QA Engineers and Testers.
• Strategic QA Planning: Collaborate with developers, product managers, and designers to define test strategies and plans that ensure product quality and reliability.
• Test Management: Monitor and analyze test results, report progress, and recommend improvements to enhance QA processes.
• Process Improvement: Lead continuous improvement initiatives, focusing on process automation, efficiency, and industry best practices.
• Collaboration: Work closely with both U.S. and PHI teams to ensure cohesive and aligned QA practices.
• Technical Expertise: Stay up-to-date with software testing methodologies and tools, guiding your team to implement the latest industry trends.

Opportunistic Responsibilities, as we build your team:

• Execute test cases, test scripts, and test scenarios to validate software functionality.
• Identify and document software defects, tracking them through resolution.
• Perform functional, regression, integration, and system testing.
• Use automated testing frameworks and tools to enhance testing efficiency (e.g., Cypress, Playwright).
• Participate in design and code reviews to ensure adherence to quality standards.

About you

You’re an expert in QA management, with a strong technical foundation, proven leadership skills, and the ability to work in a cross-functional, global team. You thrive in a dynamic environment, guiding teams to exceed quality standards and deliver world-class products.

Proven ability to hire, train, and lead high-performing QA teams.Deep understanding of software development, testing methodologies, tools, and best practices.Excellent communication skills to interact with U.S. stakeholders and report on QA progress.Strong analytical skills for identifying potential software issues and troubleshooting effectively.Eagerness to learn new technologies and tools to continuously improve quality.

What You Bring

• 2-5 years of experience managing QA teams, preferably in software testing and quality assurance.
• Familiarity with tools like TestMo, Cypress, Playwright, and GitHub.
• Experience working with cross-functional teams and effectively communicating with stakeholders.
• A track record of driving process improvements and identifying areas for quality enhancement.

What We Offer

You will be part of a dynamic workforce in an environment where you will collaborate with the expert and elite talents in the online immigration services industry.

You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work.

Great company perks and benefits await you!

• Annual salary appraisal and regularization merit: We recognize great team mates and reward them for exemplary performance and dedication at work.
• Monthly attendance incentive: We believe that consistent presence enables our teammates to learn and become better providers for their customers.
• 15 PTO credits per year and 3 days off in December: We encourage our team mates to take advantage of their leave credits should they feel sick or wish to take a vacation.
• Meaningful health insurance package: We give health insurance support for you and your dependent.
• Statutory mandated benefits: We ensure each team mate has their statutory contributions and 13th-month pay up-to-date.

Free coffee and weekly meals provision

• Free transportation services: We prioritize your health and safety as you work on-site, so you will be provided pick-up and drop-off transportation access. Parking space is also provided.
• Collaborative engagement sessions and major company-wide sponsored events: We allocate a budget to cultivate engagement and fun in our work environment.

The list continues….