hero

Jobs at Alumni Ventures Portfolio Companies

445
companies
2,414
Jobs

Technical Service Manager

Bluewhite

Bluewhite

IT
Fresno, CA, USA
Posted on Wednesday, February 28, 2024

Farm Representative

  • Operations
  • Lodi Ca
  • Full-time

Description

Bluewhite is seeking passionate, Farm Representatives to join our US team & help build a world leading brand in autonomous technology and 21st century farming. Payscale for this position is $70 - $85k per year, DOE. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.​

This role is based in Lodi CA.. Bluewhite is a world leader in autonomous technologies and unmanned systems in agriculture. We develop a full solution for autonomous farm, including software and hardware and cutting edge technologies. Our fast-growing company is based in California, Washington and Israel, and we have devised a motivated team. Our vision is to bring sustainable innovation to growers worldwide. This position is based in Lodi CA and involves physical work and have significant impact and potential for professional and personal growth.

Responsibilities

System Implementation and Operation (50%):

· Operational Expertise: Assist in implementing, configuring, and running the Bluewhite systems at client sites, ensuring operation meets our high standards.

· Operational Support: Help maintain and troubleshoot our systems, ensuring optimal functionality and client satisfaction.

· Performance Monitoring: Regularly monitor system performance, identifying areas for improvement or customization to meet client needs.

Customer Engagement and Training (30%):

· Client Communication: Act as a key point of contact for clients, addressing their operational queries and ensuring they feel supported.

· Educational Support: Assist in developing and delivering training sessions for clients, ensuring they are comfortable and proficient with our technology.

Data Collection and Analysis (10%):

· Data Insights: Collect and analyze operational data from the field, contributing to the ongoing improvement of our systems.

· Feedback Implementation: Work closely with the CS and technical team to relay client feedback and insights, aiding in system and work-plan refinement.

Internal Collaboration (10%):

· Team Collaboration: Collaborate with various internal teams, including technical support and development, to enhance system capabilities and address client needs.

· Reporting and Documentation: Maintain accurate records of system performance and client interactions, ensuring clear communication across the company.

Daily and Weekly Activities:

· System Reporting: Generate reports on system use, troubleshooting efforts, and client interactions.

· Feedback Sessions: Participate in regular meetings with the team to discuss client feedback and strategize on improving service quality.

  • In the role of Farm Representative, you will be at the forefront of our mission to transform agriculture through innovative technology. Join us and be part of a team dedicated to advancing farming practices and enhancing customer experiences in the agricultural sector.

Requirements

  • Must be authorized to work in the US
  • Must have a valid driver's license
  • Must have reliable transportation
  • Must be flexible with schedule- able to work weekends and night shifts
  • Familiar with agricultural practices, crop types, and agricultural operations.
  • Ability to work independently and collaboratively with a cross-functional team

PREFERRED QUALIFICATIONS

• Autonomous technology experience

Company perks:

  • Medical, Dental, Vision benefits
  • Generous sick and vacation policy
  • Simple IRA plan with Employer 3% match (Retirement)
  • Employee engagement
  • Working with world-class team of engineers and specialists in a VC-backed company.
  • Competitive salary and long term career opportunities.

About Us: Blue White Robotics provides cutting-edge autonomous systems and services globally. Our solutions aim to optimize operations and productivity in various domains like agriculture, security and smart mobility. We help our customers adopt new autonomous technologies, and improve efficiency and effectiveness on their existing products & services. BWR is led by ex-IAF pilots and engineers with more than 20 years of experience in designing, developing and operating autonomous systems both in the air and on ground. Our team of 50+ professionals is composed of autonomous operation experts, system engineers, robotics experts and optimization & AI algorithms developers. Among our customers and partners, you will find companies like Intel, Nvidia and Renault.

Learn more about us at Home - Autonomous vehicles - USA (bluewhiterobotics.com)