Title: Senior Director of Operations

FLSA Classification: Exempt

Department: Operations

Reports to: VP of Operations

Date: 2/2024

Job Summary:

As the Senior Director of Operations for BeatBox, you will play a crucial role in overseeing and optimizing the Supply Chain, Logistics, and Fulfillment verticals in the Operations department. Reporting directly to the VP of Global Operations, you will be responsible for working closely with the operations leadership team on developing and implementing strategies to enhance efficiency, drive productivity, and ensure the seamless production and distribution of our products. Your role also includes maintaining and propagating a culture of unity, communication, and ownership within the organization.

Supervisory Responsibilities:

• This position does have direct supervisory responsibilities, overseeing and guiding the performance of team members within the assigned department.

Duties/Responsibilities:

• Drive efficient and lean operations, implementing and improving day-to-day processes.
• Oversee the full life cycle of projects,delegate effectively, utilizing project management tools and methodologies.
• Provide direct reports with leadership, direction, and coaching to achieve work objectives and improve performance and skills. Using a collaborative style and servant leader approach.
• Identify and recommend improvements to supply chain metrics and performance standards using research, supplier relationships, industry knowledge and best practices (e.g., cost savings, new technologies and innovations, operating efficiencies)
• Ensure the team goals and objectives are aligned and achieved using the EOS system.
• Foster the EOS and Extreme Ownership culture among the team and department.
• Forecasting, plan spending and department budgets.
• Analyze performance data to identify business plan variances using established systems and ad-hoc problem solving.
• Serve as high escalation contact for co-packers, vendors, contractors, and other external partners. Assist in contract development and negotiate new processes or amendments as needed.
• Develop and implement processes and training programs for the team.
• Cultivate an environment of open communication, collaboration, and continuous improvement.

Required Skills/Abilities:

• Demonstrated improved productivity and quality in a cost-effective way.
• Detail oriented, strives to maintain organized records and communicate clearly / directly.
• Take responsibility for mistakes and get them fixed. (Extreme Ownership Mentality)
• Foster a collaborative team environment that encourages open communication, where team members feel comfortable raising concerns and are empowered to learn from mistakes.
• Have managed upwards.
• Have independently managed team/department budget responsibilities.
• Have created training processes for your teams.
• Have managed teams remotely.
• Comfortable in faced paced, high growth, high velocity working environments.
• Able to pivot focus quickly, maintaining a birds eye view of all projects or issues facing your team, and using all available knowledge to coach direct reports on best practices or resolutions.

Education/Experience:

• Experienced and knowledgeable in the CPG and Alcohol spaces.
• Previous experience managing 3PL and Co-Manufacturing operations.
• Has experience overseeing directors and above, each of whom leads their respective teams.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.