Property Manager, Emerald Coast
AvantStay
Who we are...
AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer.
What we are looking for…
As a Property Manager, you will support the management team in all the day to day operational activities related to our AvantStay properties along the Emerald Coast. You will ensure a superior guest experience by auditing properties, maintaining supplies, and responding to concerns in a timely fashion. This position requires close proximity to the market and will require frequent travel to various sites within the designated area.
What you’ll do…
You will be responsible for the following duties and responsibilities, which may not be an exhaustive list:
- Reporting to the Field Operations leader and performing assigned, routine, and manual tasks and providing support as directed.
- Conducting regular inspections of properties to ensure compliance with AvantStay standards and regulations.
- Maintaining inventory and stock supply and ensuring that each market property has the necessary supplies and equipment to function effectively.
- Responding to issues or requests via emails, calls, texts, Slack messages, and tickets from guests/owners in a timely and effective manner, providing excellent customer service, and appropriately escalating the matters to the Field Operations leader as the main point of contact for the guest or homeowner.
- Performing minor housekeeping or routine rental maintenance tasks as needed, such as changing linens, moving furniture, assembling products in the homes, cleaning, changing light bulbs, troubleshooting cable, or addressing WiFi issues.