Who we are...

AvantStay delivers exceptional, unique stays for group travelers. The company has built a tech-enabled millennial hospitality brand to be the new standard for group experience. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry.

What we are looking for…

We’re seeking a dynamic and experienced Director of Central Operations to oversee and optimize the operational functions of our vacation rental portfolio. You will develop and implement strategic initiatives to enhance operational efficiency, streamline processes, and improve overall performance across the vacation rental portfolio.

What you’ll do…

• Lead non-Field Operations teams including vendor management and virtual property management
• Develop strategy for new verticals
• Support the broader Operations division in delivering an exceptional guest & owner experience by elevating our quality standards and driving continuous improvement initiatives.
• Track and move key metrics including responsiveness, operational costs, overhead costs, and customer satisfaction (CSAT and NPS)
• Work closely with our Product & Engineering teams to leverage technology to improve our core KPIs and outcomes.
• Drive cost savings initiatives across cleaning, maintenance, and other recurring property service providers
• Domestic travel up to 15%