hero

Jobs at Alumni Ventures Portfolio Companies

445
companies
2,363
Jobs

General Manager, Scottsdale

AvantStay

AvantStay

Operations
Scottsdale, AZ, USA
Posted on Wednesday, May 22, 2024

AvantStay delivers world class, authentic, tech-enabled short-term rental (“STR”) group experiences targeted at the millennial generation. We are venture funded and growing rapidly in the explosive $100+ billion dollar STR industry. We deliver a customized end-to-end experience that is tailored just for groups and powered with technology at every layer.


Summary

AvantStay, a fast-growing, venture-funded company in the booming short-term rental industry, is seeking a General Manager for the designated market. The ideal candidate will be a strategic, operationally-minded leader with a knack for growth, relationship-building, and an unyielding commitment to delivering world-class, tech-enabled experiences for our customers.

Must reside within a short drive of our vacation rental properties in the designated area.


Responsibilities

  • Drive growth in the market through effective management of owner relationships, sourcing vendors, and building new partnerships with local businesses.
  • Identify and generate homeowner sales leads through various channels, including online platforms, social media, and networking events.
  • Act as the primary point of contact for property owners, providing timely communication and reviewing owner statements.
  • Develop and execute local marketing strategies and user growth campaigns targeted at owners, consumers and partners.
  • Collaborate cross-functionally with teams across the organization to communicate product and process needs to continually improve AvantStay's services in the market.
  • Develop a deep understanding of the market to guide strategic decisions and initiatives.
  • Lead a team of local personnel, investing in their development and coaching them towards successful execution of their roles.
  • Oversee daily operations, including sourcing and managing vendors and services, managing contracts, and ensuring that the AvantStay properties in the market are efficiently managed and guest-ready quickly.
  • Act swiftly to handle and resolve property issues, ensuring minimum downtime and maximum guest satisfaction.
  • Drive continual improvements in guest and homeowner experiences, proactively resolving issues to ensure satisfaction.
  • Monitor compliance with AvantStay standards and regulations, conducting regular inspections of properties as necessary.
  • Coordinate and/or oversee housekeeping or routine rental maintenance tasks to ensure all homes are guest ready.
  • Participate in the "On Call" rotation for market support after hours.