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Marketing Manager

Attest

Attest

Marketing & Communications
London, UK
Posted on Monday, June 3, 2024

About Attest

Founded in 2015 and headquartered in London and New York, Attest is a consumer research SaaS platform for the world’s biggest and fastest growing brands. Attest’s easy-to-use, self-serve dashboard is coupled with on-demand research expertise, empowering anyone to quickly conduct high-quality research and be continuously tapped into the consumer.

Some of the notable brands leveraging continuous insights to put the consumer’s voice at the center of their business with Attest include Unilever, Santander, Walgreens/Boots, Klarna, Brew Dr. Kombucha, Trustpilot, JCDecaux among many others. To date, Attest has raised $90 million in venture capital with backing from investors such as Kismet, Schroders, and NEA. To learn more about Attest, visit www.askattest.com.

The mission for this role:

We’re looking for a Marketing Manager who can bring their tactical and hands on experience of customer marketing, alongside some broader marketing activities, into Attest for a twelve month maternity cover.

This role will be split between helping us build our customer marketing assets and programs, where you will have an opportunity to lead on some really exciting and highly impactful projects to support retention and expansion goals. Additionally you will work across some broader demand gen campaigns, events and strategic ABM initiatives.

As a manager within the marketing team, this is a brilliant opportunity for you to own some of your own projects as well as be a key player in the delivery of high impact marketing activities working with other members of the team. Preferably you’ll have experience of working in a SaaS company within a remit that covers one or both parts of the role (Customer Marketing and/or Marketing Generalist) and be looking for an organisation where you can build on your experience and skill set.

Your focus will be to …

The Marketing Manager will

  • Help our Customer Team build and scale customer relationships, harnessing multiple channels to increase CSAT and LTV (email, webinars, events).
  • Create and launch new customer segments to build bespoke nurture and engagement strategies (onboarding, customer lifecycle).
  • Scale our customer ABM program to support customer expansion goals.
  • Collaborate with our PMM to determine marketing activities and automations that will impact product usage.
  • Work closely with our Customer team to source customer stories.
  • Oversee the coordination of third party events Attest is attending, working closely with the Sales team to ensure maximum ROI.
  • Support in scaling our prospect ABM program through the creation of personalised content.
  • Work with our content team on campaign activities for brand awareness and lead generation.

We’d love to hear from you if...

As a Marketing Manager, you

  • Have proven customer marketing experience in a B2B SaaS business.
  • Are a proactive problem solver, spotting opportunities to make a positive impact.
  • Have strong communication skills.
  • Enjoy working in a collaborative team.
  • Thrive in a fast-moving, start-up environment.

Salary:

The salary range for this role is £58,000 to £62,000 per annum pro rata. Please note that this role is offered an a fixed term contract basis.

Benefits:

Our benefits programme is designed with a focus on the wellbeing, engagement and growth of our people.

Please see our list of benefits below:

  • EMI share options in the company so that as the business succeeds, so do you!
  • Benefits to support your career development and growth, including a career growth and development budget of £20 per month which can be accrued over the year. We’ll even give you £300 to set up your home office.
  • 25 days paid holiday per year, increasing to 26 after 3 years service and 27 after 4 years service. This is in addition to local public holidays and an additional average of 2 days off during the festive season. You can also take one month's fully paid sabbatical after 4 years service.
  • We offer benefits that support your physical and mental health. These include enhanced sick pay, a £40 per month wellness allowance to spend on things that matter to your wellbeing which can be spent on a monthly basis or saved up for larger purchases over the year, and access to private and confidential coaching via Sanctus.
  • Family-friendly policies from your first day of employment, such as enhanced parental leave with primary careers receiving 18 weeks fully paid leave and secondary careers receiving 4 weeks full pay. We also have a fertility treatment and family support policy which include paid leave for those going through treatment and their partners. Should the worst happen, we have a pregnancy loss policy with paid time off to support you through this time.
  • Spend up to 2 paid days per month – we call it 10% time – giving back to your community or supporting your favourite charity.
  • To help you save for your retirement, you’ll be auto-enrolled to our group pension plan through Penfold when you join. You can maximise your pension contribution through the salary sacrifice scheme.
  • Receive support whenever you need it with our Employee Assistance Programme, Care First, available 24/7.
  • Work from anywhere – spend up to 80 days per year working abroad +/-4 hours from London
  • An open, inclusive and supportive team where everyone is valued and all ideas and suggestions are welcomed.

In-person and remote working balance ...

We are a collaborative bunch and know the value of solving problems together. We’ve adopted a hybrid working approach, where employees split their time between the office and their home / alternative place of work. Typically Attesters are in the office 2 days per week with the days and times in the office being agreed with the employee and the line manager based on the employee's preferences, workload and calendar which may vary week to week. Some Attesters come in more than twice a week and some come in less, it is about working autonomously to be at your best!

The most popular in office days for the Marketing Team are Tuesdays, Wednesdays and Thursdays, with the team sharing their availability in advance so they can attend the office together and collaborate. However, we’re mindful that flexible working arrangements can make a big difference for a variety of reasons and encourage Attesters to let us know the best balance for them.

Our Commitment to Diversity, Equity and Inclusion

The world’s best companies mirror the world around them. We are building an Attest that brings together, and actively celebrates, diversity in race, age, physical and mental ability, sexuality, gender identity and perspectives. Every Attester should feel they belong as their complete selves. We make an active choice to acknowledge and remove systematic inequality from our people and talent processes. We don't claim to have this all figured out yet, but it’s a journey we are fully accountable to.

With this in mind, data shows that individuals from minority groups typically only apply if they meet every criteria listed. Based upon this insight, we wanted to take this opportunity to encourage individuals who meet some, but not all criteria to still apply as you may be the right person for the role!

We want you to bring the best of you to the hiring process. Please contact us at talent@askattest.com if you’d like to discuss any adjustments to our process which might help you demonstrate your strengths and capabilities.