Jobs at Alumni Ventures Portfolio Companies

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Field Operations Technician



Boston, MA, USA
Posted on Tuesday, March 14, 2023
FLASH is seeking a Field Operations Technician who will be providing support for FLASH customers, and are local to a specific client area. With the support of FLASH Support Services, the Field Operations Technician will be responsible for providing local support across multiple garages and parking lots that use all different types of FLASH PARCS equipment, ensuring that the FLASH equipment is fully functioning and troubleshooting issues that may arise.
The Field Operations Technician will document issues and resolutions daily in a ticketing system and will report back to the client when a repair is made. This role will work with their manager to schedule and coordinate work and repairs as needed, for hardware failures that require contracted vendor involvement.
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